Regional Medical Center at Memphis partners with Care Logistics®

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Improving patient throughput, quality of care and the satisfaction of patients, their families and care providers

The Care Logistics Hospital Operating System™ solution will help us advance our health system’s core CARE values—Compassion, Accountability, Respect and Excellence.

Care Logistics® announced the signing of Regional Medical Center at Memphis to implement the Hospital Operating System™ solution, a combination of innovative logistics software and care coordination redesign proven to dramatically improve hospital operational efficiency.

“Our team of healthcare professionals is dedicated to excellence and committed to quality, and our partnership with Care Logistics will help us set new benchmarks for quality improvement and accountability,” said Reginald Coopwood, M.D., president and CEO of Regional Medical Center. “The Care Logistics Hospital Operating System™ solution will help us advance our health system’s core CARE values—Compassion, Accountability, Respect and Excellence.”

Care Logistics has created the first logistical control system to manage the movement of patients throughout their hospital stay. The solution has helped partner hospitals absorb increases in demand without sacrificing quality, achieving remarkable and sustainable improvements in patient and staff satisfaction while reducing average length of stay and preventable harm.

“Regional Medical Center exemplifies the type of forward-thinking hospital that seeks to transform operations for dramatic results,” said Karl Straub, president of Care Logistics. “By partnering with Care Logistics to establish a new care coordination model, empowered by process reengineering and innovative logistics software, Regional Medical Center stands ready to thrive in a new era of accountability for hospitals.”

Among the results hospitals have achieved by working with Care Logistics:

  • Increase in net operating margin from 1 percent to more than 5 percent
  • 25 percent decrease in patient average length of stay
  • 49 percent decrease in hospital-acquired infection rates

Care Logistics helps hospitals achieve these dramatic performance breakthroughs by creating a culture of efficiency in the hospital, designing a new patient care coordination model, implementing enterprise logistics software and establishing real-time operational performance management. The result is smoother patient flow that leads to reliable and predictable operational performance.

About Regional Medical Center at Memphis

Regional Medical Center at Memphis is a regional healthcare resource providing accessible, efficient, quality healthcare for individuals throughout a five-state region within 150 miles of Memphis, Tennessee. Regional Medical Center is a comprehensive healthcare delivery system anchored by highly respected Centers of Excellence including trauma, burn, neonatal intensive care and high-risk obstetrics. In addition to its notable Centers of Excellence, the system provides an array of primary and specialty care services through its Health Loop and outpatient services.

About Care Logistics®

Care Logistics® partners with hospitals to design and deploy a new care coordination model supported by process reengineering, enterprise logistics software, and a system-wide operational mindset and execution curriculum. Care Logistics Hospitals enjoy dramatic results and breakthrough performance in patient throughput, quality and experience.

For more information, contact Care Logistics at (800) 930-0870, or learn more about the dramatic results Care Logistics customers are achieving at:

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Alyn Ford
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