North American Van Lines Names 2012 Award Winners

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Agents Awarded for Moving Performance Excellence at Phoenix, Arizona ceremony

North American Van Lines, Inc., one of the world’s largest moving companies, recognized agents for excellence in key areas of network performance over the past year. These awards were presented at the 2012 North American Van Lines National Convention, held October 15-18, 2012 in Phoenix Arizona.

“Each year, we take the time to celebrate and reflect on the successes of the previous year,” said Dan Robertson, General Manager of North American Van Lines. “These awards allow our agents to be recognized for the incredible effort they make to ensure every aspect of our customers’ moving experience is done right.”

Agents were rewarded for their performance and were scored based on key areas including: safety, hauling, sales, quality and service. The Agent of the Year winner was Lambert Transfer & Storage of Opelika, Alabama for their outstanding performance in all areas of moving service delivery. Below is a list of other award winners.

North American Van Lines Award Recipients

NAMA Service Recognition Award
Gust Nelson - Nelson North American, California
John Eberhardt – Redman Van & Storage, Utah
Kevin Ankenbauer – Ward northAmerican, Texas

Canadian Awards
Consumer Sales – Mackie Moving Systems, Toronto, Ontario
Corporate Sales – Westmount Moving, Montreal, Quebec
Cross Border LHR – Westmount Moving, Montreal, Quebec
Combined Consumer/Corporate Sales Growth – Purely Canadian, Coquitlam, British Columbia
Driver of the year – Clem & Linda Boisvert

Quality Awards
DeHaven’s Transfer & Storage, Inc., Wilmington, NC; B.F. Fields Moving & Storage, Erie, PA; Ward North American, Killeen, TX; University Moving & Storage Co., Farmington Hills, MI; Executive Class, Cleveland, OH

Operations Awards
Top Hauler of the Year – Beltmann Group, Minneapolis, MN
Most Improved Hauling Agents – A-1 Freeman, Oklahoma City, OK; First Class Moving Systems, Tampa, FL
Van Operator of the Year – Michael Underhill, Clinton Transfer & Storage, Blacksburg, VA

Consumer Sales Awards
Consumer Shipment Growth – Air Van Moving Group, Tualatin, OR; Moving Solution, Mentor, OH; Air Van northAmerican, Tacoma, WA; Ray The Mover, Fort Myers, FL; Ward North American, Phoenix, AZ; A-1 Freeman Moving & Storage, Oklahoma City, OK; Palmer Moving & Storage, Warren, MI

Largest Consumer Sales Agent
Beltmann Group, Minneapolis, MN

Corporate Sales Awards
Corporate Shipment Growth – Advantage North American, Panama City, FL; Moving Solutions, Mentor, OH; Geo. W. Weaver & Son, New Cumberland, PA; Beltmann/Nationwide, Bloomfield, CT; Ward North American, Houston, TX; Ward North American, Garland, TX; Beltmann Group, Minneapolis, MN

Customer Quality Award/Military “Packing Services” – Burgess northAmerican, Banning, CA
Customer Quality Award/Military “Destination Services” – Lile northAmerican, Kent, WA
Customer Quality Award/Overall Services – Cumberland North American, Cumberland, MD

International Award
International Customer Choice – Ward North American, Garland, TX

Top Sales
Top Sales – Palmer Moving & Storage, Warren, MI

International Agent of the Year – Palmer Moving & Storage, Warren, MI

2011-12 Agent of the Year – Lambert Transfer & Storage, Opelika, AL

About North American Van Lines, Inc.
North American Van Lines, Inc., established in 1933, is a wholly owned subsidiary of SIRVA, Inc., a leader in providing relocation solutions to a well-established and diverse customer base around the world. The moving company, with headquarters in Fort Wayne, Ind., and more than 500 agents worldwide, handles corporate, government, military and private relocations and operates in the U.S., Canada and more than 100 countries worldwide. Information on North American Van Lines (U.S. DOT No. 070851) can be found on the Internet at

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Chris Borrink
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