SMD Inc Develops Advanced Online Program with Ecliptek Corporation

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New website capabilities enhance service to customers globally

Irvine, CA: SMD Inc, an Authorized Ecliptek Distributor based in Southern California, has pioneered a new web based process to give its customers the ability to easily locate inventory on over 400,000 of Ecliptek Corporation’s crystal and oscillator part numbers. In addition to displaying available inventory, http://www.smdinc.com also provides access to comprehensive descriptions and part number specific datasheets.

“The biggest challenge our customers face is that they have to dedicate valuable time and resources just locating essential information” explained Rich Unruh, President of SMD Inc., “Providing users with the ability to easily find exactly what they need online, when they need it, is the new definition of top notch customer support.”

SMD’s website now lists part numbers showing detailed descriptions and available inventory, along with links to Ecliptek’s part number specific landing pages and Quick Quote system. Utilizing revolutionary web based tools; SMD has raised the service bar to new heights by giving the customers what they need the most - more time.

“The internet continues to offer unprecedented opportunities to develop new methods for serving our customers” Mr. Unruh elaborated “Publishing comprehensive data online eliminates the time consuming phone calls and emails that have been the traditional mode of communication – SMD and Ecliptek have moved beyond that.”

About SMD Inc
Founded in 1988, SMD Inc. is an Authorized Distributor specializing in passive, interconnect, discrete, opto-electronic, electro-mechanical, and frequency control components. SMD Inc. supports both Surface Mount and Through-Hole components. From our corporate headquarters in Irvine, California, SMD Inc. distributes an authorized line card of world-class manufacturers to a diverse customer base in North America, and all corners of the globe.

About Ecliptek
Founded in 1987, Ecliptek is a leading supplier of frequency control products to the electronics industry. Ecliptek provides complete engineering support, unparalleled customer service and innovative products to their OEM customers and distributors worldwide. Complete information on company operations or any of Ecliptek's quality frequency control devices can be obtained by visiting Ecliptek's internet site at http://www.ecliptek.com. The company's Email address is customersupport(at)ecliptek.com

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RICHARD UNRUH
runruh@smdinc.com
714-981-7371
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