Travel Company Surf Patch Releases a Statement Regarding Airports Cleaning Contractors Lack of Security Credentials

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Following an article discussing the lack of security credentials for American Airlines cleaning contractors, Surf Patch releases a statement.

On November 16, 2012, travel company Surf Patch released a statement in response to an NBC Dallas-Fort Worth article about American Airlines cleaning contractors lack of security credentials at the airport, making it hard for AA employees to flyclear of worry.

According to the NBC Dallas-Fort Worth article, “Some American Airlines employees are raising security concerns at Dallas/Fort Worth International Airport over the airline's use third-party contractors.” The article states that Air Serv Corp. who clean and inspect planes before takeoff at Dallas/Fort Worth International were in secure locations without ID badges, or other security credentials.

According to American Airlines spokeswoman Andrea Huguely, "As is typical with a vendor, we had a few hiccups during the first days; however things with Air Serv have greatly improved since then. We hold our contractors to the same high standards as our in-house employees." The article mentions that thousands of positions are being outsourced, and a lot of complaints have come from airports since then.

Travel company Surf Patch knows how an outsourced company without proper security credentials can make it hard for staff and passengers to flyclear of worry and skepticism. World traveler Takara Licausi stated, “Outsourced workers without proper security credentials gaining access to mailrooms is enough to make anyone skeptical. American Airlines should make sure everyone working at the airport has been through the proper security channels in order to gain any access.”

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Scott Darrohn
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