Batchbook Opens its Doors to Five New Team Members

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Small business CRM software company’s family grows with new employees added to technology, customer experience, finance and marketing crews.

Our growth is a proof point that the tech industry is as strong as ever in the Ocean State.

Social CRM maker Batchbook recently added five new employees to its ranks, a 20 percent jump during the past six months, increasing the depth of its team across various specialties. The new superstars regularly spring into action working virtually across the United States as well as inhabitants of the BatchHaus ( proudly rooted in Providence, RI.

“Our growth is a proof point that the tech industry is as strong as ever in the Ocean State,” said Pamela O’Hara, CEO and founder of Batchbook. “At its heart, Batchbook is about the team. Our employees are such an important part of the relationships we are building with our customers, partners ( and Champions ( With these hires, we are even better equipped to build great products and provide exceptional support to our customers.”

Each new worker bee personally drives the success of the latest version of Batchbook, launched in August 2012. Offering a major update of the original blend, the new version of the cloud-based software is designed to help small businesses build stronger relationships with customers in a more efficient way. With new features such as custom field sets and champions tagging, and the classic ability to layer in social data such as contact information, news feeds and even avatars, businesses use Batchbook to identify their best clients and provide an optimal experience for them.

New team members include:
Ray Anderson, CTO – veteran of the financial, manufacturing, publishing, and SaaS industries, this Southcoast of Massachusetts fellow has spent more time than he'll admit working with technology, leading technology teams and making technology based products
Michael Auclair, Software Engineer – Lifelong New Englander who routinely slings code, builds new features and generally makes things go faster
Ray Bonachea, Vice President of Marketing – Miami native who leads the overall marketing efforts to drive brand development and customer acquisition
Hansen Grider, Director of Finance – numbers guy who handles financial and strategic planning, forecasting, budgeting and bookkeeping all with Southern charm
Len Prue, Quality Assurance – solution-oriented Connecticut native who makes sure our product is the best quality so our customers can take the best advantage of using it

About Batchbook
Batchbook,, is a software company based in Providence, RI, founded in 2006. Their social CRM software is designed for small businesses and organizations. Batchbook provides an affordable, cloud-accessible solution that is easy to adopt as an individual or a team. Its feature set includes full contact details management, social integration, to-do list, advanced searching, list building and reporting. Batchbook takes a unique approach to contact management, encouraging users to maintain smaller lists, make more personal contact, and to build a culture of openness and teamwork.

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Christelle Lachapelle
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