New York, NY (PRWEB) November 19, 2012
Computer Generated Solutions (CGS), a leading global provider of technology software solutions and services, announced today it was honored with a number of awards for its success in Romania, including two leading awards organization recognitions and an achievement in the nation’s number one business magazine. The company was recognized for its leadership in call center operations, its financial and personnel stability and overall corporate performance. In time with CGS Romania’s 10-year anniversary, the company’s Romanian call center offices have experienced phenomenal growth and significant recognition locally and globally.
“We’re very pleased of CGS Romania’s accomplishments over the course of only 10 years and these awards and recognitions speak to the hard work of the people in the country,” said Phil Friedman, President and CEO of CGS. “As we continue to grow our business globally, especially our call center hubs, it’s increasingly important for Romania to be an example of not only our accomplishments, but what can be accomplished.”
CGS was named Romania’s number one company in the Top Companies in Bucharest, Call Center Section award. The award was organized by the local Chamber of Commerce and Industry of Bucharest. CGS was also awarded first place based on employee growth, financial indicators and low personnel attrition by the National Council of Private Enterprises in Romania. Rankings were drawn from all across Romania and looked at global business performance, productivity, profit, turnover, year of establishment, company category and more. Both awards speak to CGS’s growth in Romania, specifically to the call center part of the business.
Recently, CGS was included in the Biz Magazine Top 50 Successful Companies list. The ranking recognizes high growth rates companies with little turnover. Biz Magazine, launched in 2000 was the first business magazine in Romania, featuring business events, special projects and always looking to approach business from a new perspective.
Frost and Sullivan’s Contact Centers Research and Consulting estimate that the European Contact Center market will reach a value of $22.5 billion until 2017. As call centers continue to expand in Europe, Romania remains a hotbed and CGS a proven leader. With almost 3,000 employees in Romania located in Bucharest, Brasov and Sibiu, CGS has experienced significant growth year over year, providing call center and other IT services to leading global organizations in the Forbes 500. CGS Romania continues to be the nation leader in call center and Business Process Outsourcing (BPO) services and solutions.
For almost 30 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through technology. Headquartered in New York City, CGS employs over 4,500 professionals in 20 offices in North America, Latin America, Europe and Asia. With global delivery capabilities, expertise across leading platforms and deep experience in multiple industries, CGS has become the IT partner of choice for thousands of organizations worldwide. CGS delivers a wide array of proprietary and third-party business applications, technology, business services and business process outsourcing solutions, including customer care, technical support and corporate learning & training. For more information please visit http://www.cgsinc.com and follow us on twitter: http://www.twitter.com/cgsinc.