A Manufacturer’s warranty would cover any faults or defects
Kent (PRWEB UK) 20 November 2012
Luggage Superstore has used this article to explain in simple terms what is actually covered in a luggage warranty. The warranty is really an agreement between the buyer and the manufacturer that the item should work to a certain expected standard. When consumers buy luggage, they would have expected the manufacturers to have put the bags through rigorous and repeated testings before the bags even hit the market and these tests would mock the way luggage would be treated on airlines and extreme every use.
Luggage warranties come with a certain number of years attached to the printed warranty. The years can be any number that the manufacturer chooses. The general ones are one year, two years, five years, seven years or ten years. A Manufacturer’s warranty would cover any faults or defects in the actual material the luggage was made with or defects or faults occurring because of the way the bag was put together. As just an example only; if a bag was bought and when it was pulled out of the box, a wheel dropped off or the extending handle would not work, this is something that would be considered a fault.
Defects and faults do not cover or include misuse and mishandling at any time. It becomes very obvious that a piece of luggage has been mishandled by maybe an airline –this is something that should be claimed from the airline itself as the manufacturer has made the bag well and up to standard but the airline may have really mishandled the bag and caused damage. Exposing the bag to extreme temperatures and maybe when the luggage is taken on outdoor adventurous holidays and may get water damage; these are more examples or non-manufacturer’s fault- this is the user’s mishandling, really.
Always contact the store where the item was first bought from as a first port of call if the warranty is still within the given time. Do not attempt to mend a damaged luggage under warranty as it could possibly make the warranty invalid due to a “third party” attempt to fix it. Warranties are meant to give the consumer legal rights. Always read the warranty labels carefully. Consumers should not be concerned about warranties not being held up as manufacturers are usually keen to uphold a valid warranty.
Luggage Superstore’s established site is in West Kingsdown, Kent. Their aim is providing competitive prices of the highest quality luggage and top calibre Customer Service for online luggage shopping.