World-renowned Chetham's School of Music implements Unified Communications across new £31 million building

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Manchester-based Armstrong Communications PLC installs ShoreTel® communications blueprint for teachers and staff

This could enable ticketing and booking information for their concerts

Chetham's School of Music, one of the world's leading specialist music schools, based in the heart of Manchester, has recently opened a state-of-the-art £31 million building alongside the school's existing medieval site, some of which dates back to the 1420s.

Armstrong Communications PLC has been brought in to streamline communications across the school's extended campus by installing unified communications technology from ShoreTel, the leading provider of brilliantly simple unified communications platforms, business phone systems, contact centre applications and mobile UC solutions.

How the school has benefited thanks to Armstrong Communications PLC

Users have, as is demonstrated in the video, reported great satisfaction with the new ShoreTel® business phone system since it was installed. Whereas staff previously struggled to effectively communicate across the school's buildings, the 'unified communication' technology of the ShoreTel® system has provided each staff member with just one phone number through which they are contactable wherever they are, whether on or offsite.

Ian Nuttall, Sales Manager, Armstrong Communications PLC, explained: “As a world-renowned organisation, Chetham's School of Music wanted to modify the way they communicate. They soon realised the ShoreTel® solution, with its modular state, would enable them to add functionality - such as becoming a contact centre - as they grow. This could enable ticketing and booking information for their concerts, which has potential to save time and money as the school continues to develop.

Established in Salford in 1995, Armstrong Communications PLC is a total communications solutions provider supporting over 250 organisations nationally. Please visit our website for more information.

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Jonathan Moran
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