“It’s lucky we did increase our holding of stock because we’ve been absolutely inundated with enquiries and orders – and the last thing we want to do is harm our customer service levels and let down our clients by holding up the process..."
(PRWEB UK) 22 November 2012
DairyBits, which provides easy access to a wide range of cost-effective replacement ice cream dairy machine parts, has applauded its decision to increase its levels of on-site stock after experiencing an influx of orders from manufacturers preparing for 2013; including two of its largest orders since its inception.
Very much like cars, ice cream equipment needs to be serviced at least once per year to ensure that it operates efficiently and produces the best possible end product, and the latter stages of the year tend to be the preferable time to perform such tasks; leaving the machinery in perfect working order for the new year, and season.
As a result, DairyBits took the decision earlier in the year to increase its winter stock so manufacturers wouldn’t have to wait for their parts to be delivered should the anticipated ‘rush’ actually come to fruition.
Charles Lewis of DairyBits, commented: “It’s lucky we did increase our holding of stock because we’ve been absolutely inundated with enquiries and orders – and the last thing we want to do is harm our customer service levels and let down our clients by holding up the process and its initial stages. Delays this early on in the season can have a knock-on effect for months and after a ‘stressful’ 2012 for many producers; we want to play our part in making 2013 a much better year.”
Indeed, bizarre and often unpredictable weather patterns, coupled with the ‘spending effect’ of the recession caused worrying ripples throughout the industry.
Charles continued: “During the main stage of the 2012 season the weather was raining one day, windy the next and then sunny. As a result, British tourism took a hit and therefore, so did ice cream manufacturers. Luckily, a heat wave at the end of the summer saved the year for many. We obviously can’t control the weather, but we can certainly equip manufacturers with the necessary parts to help them make 2013 as successful as the environment allows.”
DairyBits stocks 1,000’s of dairy machine parts, including mechanical seals bearings, bushes and hygienic fittings, to name but a few. If you would like to receive any further information about DairyBits or its services, please don’t hesitate to call +44 (0)1455 220 179 or email sales (at) dairybits (dot) co (dot) uk.