Nicosia (PRWEB) November 22, 2012
In a recent survey, a new but already one of the top binary trading companies, Cedar Finance, received an impressive five-star rating from customers, which is the highest rank possible.
Thanks to the profitability available in a controlled environment, binary options have become an enormously popular trading platform in the years since the 2008 financial crisis. Both experienced and new traders have flocked to invest in binary options, creating a challenge for firms in keeping up with expanding requirements without sacrificing excellent customer service.
Since its launch this year, Cedar Finance has received international recognition for its skilled, experienced brokers, its diverse trade offerings and its security protocols. Adding a top, five-star customer rating confirms the confidence Cedar Finance instills in its traders.
Mark Jones, director of Cedar Finance's Customer Relations department, gratefully acknowledged the show of support: "We truly value this response from our customers. Our firm strives to provide exceptional services by hiring only the most encouraging, helpful and sincere support staff possible. Members routinely go out of their way to accommodate customers, and it's gratifying to learn that those customers acknowledge and appreciate our dedication."
Cedar Finance's customer support is available 24 hours a day, seven days a week. Assistance is readily available to customers speaking English but multiple languages will be introduced shortly. All traders can receive support through a variety of channels, including phone, email, live chat and Skype. This support is the first level of contact for existing customers and for potential new ones who want to explore the world of binary options. Additionally, support staff assists clients seeking general trading information, technical trading assistance or accounting help.
New traders benefit from assigned brokers who help them learn how to increase their investment capital; they also benefit from the assistance of financial analysts who offer live buy and sell recommendations, known as trade signals.
Mark Jones said the excellent survey results deserved a celebration. "This is a competitive industry, and being available around the clock, seven days a week requires a strong staff that helps our customers trade with knowledge and confidence. Our traders know that informed assistance is always available." He added praise for his staff as well, saying, "I'm fully aware of their abilities and that they give everything to our customers. The survey merely proves the point, and we'll all celebrate together. They're very deserving."
The survey involved randomly selecting hundreds of customers who accessed support in the last month and asking them to rate the quality of the service.
Cedar Finance offers demo accounts to all customers, allowing them to pretest binary options trades and to experience the firm's superior customer services for themselves.