Collier Pickard saw a great opportunity to communicate CRM topics in a way that's informal and easy to understand
Sundridge, Kent (PRWEB UK) 30 November 2012
Independent CRM Consultancy firm, Collier Pickard Ltd, leading provider of customer relationship management solutions for a diverse range of clients, has announced the availability of an on-going series of free short videos labelled under the headings of "CRM Whiteboard" for the benefit of the CRM Community.
The CRM Whiteboard video guides cover a range of CRM topics such as how a firm should prepare to implement CRM, CRM strategy, how to select CRM software, and what CRM can do for a company and its staff. The videos are intended to act as an impartial introduction to some of the complex topics that are associated with a successful CRM implementation. Free from product-specific information, the CRM Whiteboard videos enable viewers to reach their own conclusions about each topic, without their opinion being guided by a sales process.
"The amount of information that's understood and retained when viewed by video is typically higher than the amount of learning accomplished when topics are covered by text based methods. We therefore saw a great opportunity to communicate CRM topics in a way that's informal and easy to understand." Alan Joenn, Marketing Director, Collier Pickard.
The CRM Whiteboard Videos are available alongside Collier Pickard's established "CRM Insights" blog, providing independent information and best practice advice about a vast range of topics within the world of customer relationship management to those new to the field and experienced CRM users alike.
About Collier Pickard
Collier Pickard is an independent CRM consultancy specialising in offering the best CRM and BI solutions for the mid-market environment and for divisions of global corporations. Collier Pickard approaches all of its engagements seeing its clients as partners. On this basis they select the most appropriate technology to deliver a single, coherent platform on which to manage change smoothly and positively.
With over 20 years experience in customer relationship management, Collier Pickard has accumulated a vast amount of experience and knowledge about the field, from identifying and promoting CRM best practice to isolating and overcoming the challenges often associated with implementing CRM.