NewWaySERVICE - Online service management software
By bringing NewWaySERVICE to the cloud, we now offer businesses a central system for field service management.
Quebec City, QC (PRWEB) November 29, 2012
OroLogic Inc., a long-time provider of management software for small and medium-sized organizations, announced today the release of the latest version of NewWaySERVICE, a top solution for service management. This new version is 100% web-based and now gives dispatchers and technicians a way to manage their work orders from multiple locations.
NewWaySERVICE provides an efficient system for exchanging information between the field and head office. "By bringing NewWaySERVICE to the cloud, we now offer businesses a central system for field service management so they spend less time recording and collecting information from different sources like paper work order forms." says Guylain Plante, president of OroLogic Inc. Field technicians can now use their mobile phones, tablets or laptops to consult their job schedules, report their time and enter the materials they used on each job.
All features from previous versions are still available and have been improved in the new web-based version of NewWaySERVICE to make the user experience a lot more enjoyable. For example, the calendar of appointments has been completely redesigned and now offers multiple options allowing technicians and administrators to get a quick view of the work orders over a day, a week or a month. This new version includes a dashboard where administrators can see the work orders of the day as well as the latest work performed by technicians.
Many more features are included in NewWaySERVICE such as:
- Automatic appointment scheduling according to the work schedule of your technicians.
- Warranty and service contract management on each equipment.
- Maintenance schedules for recurring maintenance jobs.
- Multiple warehouses/trucks for spare parts inventory management.
- Automatic e-mail to customer or technician when a work order is created or completed.
- Customer signature capture with mouse or touch device.
- Bank of hours for each customer.
- Custom fields management.
- Customer portal to allow customers to create their own work orders.
- Knowledge base.
- Etc…
For a full list of features or for more information about the new version of NewWaySERVICE, visit http://www.newwayservice.com
About OroLogic Inc.
Established in 1996, OroLogic Inc. is a Canadian company specialized in the development of management software. With users in more than 75 countries, OroLogic Inc. has acquired a solid reputation all over the world. OroLogic Inc. develops, sells, and supports software such as NewWaySERVICE, a service and work order management software, OroTimesheet, a time tracking and timesheet management software and LogiSales, an order and inventory management software. Please visit http://www.orologic.com for more information.
About NewWaySERVICE
NewWaySERVICE is an online application (SaaS) developed and managed by OroLogic Inc.
NewWaySERVICE is a perfect solution for service departments, repair shops and technicians working in the field. Along the years, NewWaySERVICE has also proven to be a top choice for facilities management, building maintenance, fleet management, equipment maintenance, property management, IT management and more.
All product names in this document are registered trademarks of respective owners and serve only to identify products.