Loyalty 360 Discusses - Anonymous Web Users: How to Personalize When You Don’t Know Them Personally

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Loyalty focused organizations have emerged with new practices that personalize online interactions with each customer, eliminating the universal mass-messaging approach and welcoming the institutional remembrance of each client.

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Loyalty focused organizations have emerged with new practices that personalize online interactions with each customer, eliminating the universal mass-messaging approach and welcoming the institutional remembrance of each client. In this webinar, you will see how this new approach can advocate advancement of both online and off-line experiences for a true and personalized customer experience.

On December 11 at 1 PM Eastern, Loyalty 360 and Pitney Bowes Software will host a discussion based on new and improved practices that create a more engaging and personalized interaction for each online user. Jeff Nicholson – VP Global Marketing – Customer Analytics and Interaction with Pitney Bowes Software will present the webinar, “Anonymous Web Users: How to Personalize When You Don’t Know Them Personally”. This informative web cast will discuss how these loyalty driven organizations can reach and recognize anonymous users, which in turn will boost sales and increase customer engagement. Learn the benefits of a personalized approach, the advancements that are causing such a buzz and how the use of the new practices could change online interaction.

Please join Loyalty 360 and Pitney Bowes Software on December 11 at 1:00PM Eastern for this insightful webinar. For more information and to register, please visit: http://loyalty360.org/conferences/event/anonymous-web-users-how-to-personalize-when-you-dont-know-them-personally

About Pitney Bowes Software:

Pitney Bowes Software is a wholly owned subsidiary of Pitney Bowes Inc. and is the software division that provides the technology and services that enable organizations to have lifetime relationships with their customers.

Our proven solutions enable organizations to engage with each of their customers as individuals and to connect every customer communication -outbound, inbound, marketing, sales or service -into an on­going dialogue where customer insight and understanding forms the basis for each and every interaction.

We help organizations enhance the lifetime value of their customer relationships through a suite of innovative and compelling capabilities that integrate data management, location intelligence, sophisticated predictive analytics, rules based decision making and cross-channel customer interaction management.

Together with PBS, organizations can achieve more valuable & long standing customer relationships built on trust, relevancy and outstanding customer experiences as well as delivering significant operational efficiencies for enhanced profitability and shareholder value.

About Loyalty 360:

Loyalty 360 is an unbiased, market driven, voice of the customer focused clearinghouse and think-tank that is committed to bringing loyalty to the forefront as a critical marketing strategy. A trusted source for cutting-edge research, best practices, and networking opportunities, Loyalty 360 gives members the expert insights and guidance they need to better understand loyalty and develop programs that effectively engage their customers and employees and build stronger relationships with them.

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Emily Cellini
Loyalty 360
513-800-0360 119
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