We were at a point where we'd have twenty new maintenance requests in a day, and I would respond to at least 4 or 5 of them myself..
Philadelphia, PA (PRWEB) November 30, 2012
JG Real Estate, a leading Philadelphia Property Management company, is doubling the size of its maintenance division, as a result of client demand. As a Philadelphia real estate brokerage with a specialization in property management Philadelphia, JGRE is relied upon by tenants and owners alike to respond quickly, efficiently, and effectively to all maintenance concerns which arise. The spectrum of maintenance requests go from basic (clogged drains, painting, cleaning, etc) to more complex construction projects such as interior framing, window installation, roof work, and more. Until this time JGRE had a handful of in-house maintenance employees, and sub-contracted the remainder of work out to qualified third party contractors. However, as demand grew, Broker / Owner & Licensed contractor Jared Gruber had no choice but to purchase construction vehicles and grow the staff. According to Gruber "We were at a point where we'd have twenty new maintenance requests in a day, and I would respond to at least 4 or 5 of them myself. We just didn't have the capacity to take care of the requests as they came in without stepping in myself. As the owner of a property management Philadelphia company, it's good to be involved in the day to day of your business, but it becomes difficult to manage a growing enterprise when you're clearing garbage disposals and plunging toilets".
As a result, Gruber has brought on additional skilled labor, and formed new relationships with third party licensed trade contractors such as plumbers, electricians, HVAC technicians and the like. As the business and units under management continue to grow, there will be an ever growing demand on the maintenance side. Gruber understands this and said "I'm aware that as our unit count grows, so will our maintenance requests, that's to be expected. Now, we have a system in place to handle all of the existing requests, and we've also developed a support system for those maintenance issues which push us beyond our capacity. I'm happy to say that we're in a perfect growth position right now, and can take on any new business which is presented. I am pushing our JGRE rental agents Philadelphia who work for me to bring in as much business as possible to our Philadelphia Property management company."
Property management in Philadelphia techniques vary by firm. Many management companies do not even offer in-house maintenance services, which means that there is a severe lag time on requests being taken care of. JGRE management does not like to rely on third party, disinterested contractors when it can avoid doing so, in an effort to better serve its clients.