I’m looking forward to working with ZCorum, and am already happy with the level of customer service they've been providing to our customers and my staff. I also know that my techs are excited about the TruVizion diagnostics tool.
Alpharetta, GA (PRWEB) December 03, 2012
ZCorum, a leading provider of managed broadband services and diagnostics, announced today that they are now providing full managed services for Polaris Cable. ZCorum will provide provisioning for Polaris’ data and VoIP devices, 24 x 7 technical support for their broadband subscribers, email service and engineering assistance for Polaris technical staff. Polaris will also have access to TruVizion for broadband diagnostics.
Polaris’s General Manager, Cathy Donovan, is pleased to have a managed services provider that is able to offer a high level customer support plus the advanced diagnostics available from ZCorum. “We were working with a small internet service provider here, but really needed more support and tools than we were able to get locally,” said Donovan. “I’m looking forward to working with ZCorum, and am already happy with the level of customer service they've been providing to our customers and my staff. I also know that my techs are excited about the TruVizion diagnostics tool.”
TruVizion is ZCorum’s popular broadband diagnostics application that helps providers like Polaris troubleshoot subscriber issues and problems on the cable plant.
“I’m so glad to be able to welcome Polaris Cable as one of our Affiliates,” says Julie Compann, President and Chief Operating Officer at ZCorum. “I’m thrilled that we’ve already been able to help Cathy and her staff, and look forward to a long relationship.”
ZCorum is a premier provider of broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring and diagnostics. ZCorum also offers wholesale, private-labeled Internet services, including data and VoIP provisioning, email, Web hosting, and 24x7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.
About Polaris Cable Services
Polaris Cable Services is located in Houlton, Maine, which is just about as far east as you can be and still be in the United States. They offer high speed internet, cable TV and digital phone services to over a dozen cities there. Polaris Cable Services provides an array of excellent entertainment and communication options to their customers. For more information please visit their website at http://www.polariscablecom.