Logicalis to CIOs: What Sandy Teaches Us about Disaster Recovery

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Technology Solution Provider Suggests IT Pros Examine DR in the Cloud, Offers Guidance on Disaster Recovery Planning and Execution

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In the wake of Superstorm Sandy, which has been held accountable for power outages in over 8 million homes and businesses, flooded data centers, and billions of dollars in lost revenue along the East Coast, CIOs are taking a hard look at the way their organizations handle disaster recovery (DR) – asking important questions and examining the very real costs associated with protecting their data from loss. That’s why Logicalis, an international IT solutions and managed services provider, suggests CIOs who are re-examining their post-Sandy DR plans consider a cloud-based disaster recovery solution as a cost-effective, flexible and secure way to minimize their companies’ recovery windows.

DR in the cloud can mean the elimination of worry when it comes to disasters like Superstorm Sandy. IO, a Logicalis Data Center 2.0 partner with U.S. data centers in both the East and West regions, remained 100 percent operational during Sandy and its aftermath. Through the IO.Anywhere™ Modular platform and its IO.OS® data center operating system, IO and clients like Logicalis were able to monitor in real time all the elements of Hurricane Sandy and its potential impact on the IO critical IT infrastructure as the superstorm approached IO’s New Jersey data center. IO managed its hurricane operations from its Technical Assistance Command Center in Phoenix, Ariz. Through the IO.OS single pane of glass dashboard and smart phone app, the IO team was able to observe the storm’s location, rainfall, and wind speeds as the hurricane approached the data center. The ability to have a dedicated team of people safeguarding customers’ mission-critical data in two distinct and geographically disparate, always-on locations gave Logicalis’ cloud clients at IO data centers peace of mind, despite the upheaval caused by the storm’s physical and economic turbulence. IO’s ability to remain fully operational is a perfect example of why employing cloud-based services like disaster recovery as a service makes both financial and technical sense.

DR-as-a-Service (DRaaS), which replaces huge capital expenditure (cap-ex) and personnel costs with more manageable operational expenditure (op-ex) figures, is quickly gaining traction among savvy IT pros. Today’s DR in the cloud offerings can give CIOs a value-priced tool with which to meet their recovery point and recovery time objectives that is flexible, secure and well managed. For CIOs that want to learn more, Logicalis has put together a list of the top four ways DRaaS can keep companies running even when the unthinkable happens.

The Top Four Ways DRaaS Can Virtually Eliminate the Risk of Sandy-like Events

1. People Power: Who will implement the company’s DR plan when disaster strikes? Does an internal IT team have to be present for the disaster recovery solution to work? When every second counts and business systems are down, it’s critical to have people who are able to implement the company’s DR plan so others, who are in the midst of the emergency, are free to focus on other issues that may have nothing to do with work. Knowing that there’s a team in place already taking care of it is an immense relief.

2. Location, Location, Location: Is the organization’s DR plan regional or national? What about redundancy? Sandy wiped out power and communications across the entire Eastern seaboard. If a company’s disaster recovery plan is in house or even regionally based, disasters of a Sandy-like scale can cause the best of DR plans to be rendered ineffective. To overcome regional disasters, a company would have to build redundant infrastructures in various regions nationwide. With DR as a Service, however, the client doesn’t have to do that. As long as the DRaaS provider chosen has facilities in more than one region of the country and offers failover access between facilities, its clients’ businesses can be up and running again in no time even if one of the provider’s DRaaS facilities is affected.

3. Price Protection: Is the company’s DR plan affordable? To be effective, disaster recovery plans have to have an element of redundancy, which by definition makes them expensive. DRaaS, however, makes disaster recovery both accessible to, and affordable for, most any organization as redundancies become the responsibility of the provider and merely an operational expense for its clients. Be sure to look for a DRaaS provider with geographically dispersed data centers that can be tied together for failover purposes. This way, when a Sandy-like event comes knocking, it won’t matter if one of the provider’s sites goes down. Find out if the DRaaS provider being considered offers a back up plan for its clients’ back up plans, then compare the costs of accessing the provider’s multi-regional failover service to building similarly effective redundancies in house. Chances are, the service provider’s offering – an operational versus capital expense for its clients – will win hands down.

4. Pop Quiz: Has the recovery plan been tested? There’s really no way to know if a company’s disaster recovery plan works unless it is thoroughly and regularly tested. But face it, testing DR plans for an emergency that hasn’t happened yet often takes a back seat to dealing with the very real and everyday issues that occur in a data center. With DRaaS, regular testing becomes much easier, and it is this kind of testing that ensures business-critical data will be available when and where it’s needed to keep the organization running smoothly when and if disaster strikes.

Want to Know More?
 Learn how DR as a Service can help lower costs, even when expectations are rising.
 Watch a short two-minute video that explores disaster recovery as a service as an alternative to traditional DR strategies.
 DRaaS can offer rapidly deployable solutions that combine the flexibility and scalability of a shared resource model, with 24x7 managed services to deliver peace of mind. Learn more about DRaaS from Logicalis.

About Logicalis
Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.

Logicalis employs almost 3,000 people worldwide, including highly trained service specialists who design, specify, deploy and manage complex ICT infrastructures to meet the needs of over 6,000 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM, CA Technologies, NetApp, VMware and ServiceNow.

The Logicalis Group has annualized revenues of over $1.2 billion, from operations in the UK, US, Germany, South America and Asia Pacific, and is fast establishing itself as one of the leading IT and Communications solution integrators, specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of over $5 billion.

For more information, visit http://www.us.logicalis.com.

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Lisa Dreher

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