OneCommand Announces Organizational Realignment to Enhance Their Customers' Experience

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OneCommand has Realigned the Sales and Support Organization and Appointed New Leadership to Better Support Dealer Clients and Gain Better Penetration

OneCommand (, the leading Customer Marketing & Loyalty Automation Platform™ for auto dealers, announced today an organizational realignment in order to continue its dedicated focus on client acquisition and superior client care. These changes will facilitate the next phase of OneCommand’s rapid growth and will enable the industry leader to continue to deploy best-in-class communications technology and services that help auto dealers take command of their customers’ experience.

The newly appointed leadership positions will report to Jill Whitehead, OneCommand’s current Executive Vice President of Sales and Support. The realignment structure will include the addition of four promotions, which include:

  •     Teri Gallus, Regional Vice President of Sales and Support

Teri is new to the OneCommand team, most recently employed with CARFAX where she was responsible for Partnership Management of the top 50 Dealer groups in the U.S. Teri comes with 20 years of automotive industry experience in both retail and strategic partnerships. She will be responsible for the sales and support teams in the western and central regions of the US.

  •     Chris Barnum, Regional Vice President of Sales and Support

Chris Barnum will oversee the Midwest sales and support teams. He brought with him nearly two decades of import and domestic automotive experience when he joined OneCommand in 2004. Over the years Chris, as Vice President of Sales at OneCommand, has proven success in helping to build and lead the OneCommand sales force to positively impact the company’s growth.

  •     Ted Cain, Regional Vice President of Sales and Support

Ted has been an instrumental employee at OneCommand for five years and as a former General Sales Manager, General Manager and OneCommand’s National Director of Client Support he brings an incredible value to the sales and support teams. He will be leading the Northeast region of the US.

  •     Wayne Clark, Regional Vice President of Sales and Support

Wayne has been a stand-out employee for OneCommand for the last seven years. His strong background in Automotive Sales Management, Marketing and Consulting will help the OneCommand sales and support teams thrive. He will be leading the charge in the Southeast region of the country.

“Customers and employees are the life blood of any organization. Therefore, it is mission critical that we build a company structure that delivers world class client service and provides the infrastructure for our team members to excel,” comments Jeff Hart, President and CEO of OneCommand. “I have great confidence that in their new and expanded roles these individuals, Chris, Ted, Wayne and Teri, will enable our organization to quickly meet the challenges of our continued growth and forever changing auto market while ensuring we deliver superior client care.”

The realignment will help OneCommand provide a better customer experience for its dealer clients. Plus, the increase in leadership personnel will allow OneCommand to continue to be a scalable, reliable, and accountable organization. With OneCommand’s rebranding, new messaging, redesigned website, new state of the art communication platform, and the newly announced realignment, it is positioned for the future of automotive marketing.

“It is with great excitement that I lead this company through our evolution. We must continue to challenge our organization to move to the next level and truly embrace continuous improvement and growth. This corporate realignment will help accelerate OneCommand’s growth by strategically focusing on better sales and service for our clients. We plan to provide the auto market with solutions they want and a service that is world class. This will set OneCommand up for continued growth and success,” states Hart.

OneCommand is committed to providing best in class customer-focused innovation, technology, best practices, creative services and delivery processes. Ensuring the right organizational structure is a critical first step in driving improved execution, increased effectiveness and efficiency. The result will be a more streamlined, performance driven customer experience and OneCommand’s new leaders will be heading the charge.

About OneCommand:

OneCommand is the leading provider of marketing automation which is designed to drive customer loyalty in the auto industry. For over a decade, OneCommand’s proven platform of voice, email, text, direct mail, and social communications have been delivering results that are targeted, turnkey, and trigger-based. Every day, OneCommand sends over 1,000,000 personalized messages on behalf of its over 4,000 clients throughout North America.

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Kristen Williams
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