Protective Services Expert Steve Morris Says Security Professionals Should Still Expect Training and Career Development from their Employers Even in Challenging Times

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On his new podcast on Protective Services Leadership Insights, Morris says protective services firms need to ensure professionals receive proper training and career development opportunities to meet growing customer expectations.

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As the economy tightens, profitability and even survival pressures are challenges for PSOs. However the employee is still the key asset that needs to be accounted for.

On his latest podcast on Protective Services Leadership Insights, protective services industry expert Steve Morris discussed what armed security guards should expect from their employers. Morris comments frequently on trends in protective services, security, and armed guard training. He is considered to be one of the industry’s leading experts on how protective services companies can ensure optimum performance from their guards.

On this podcast and blog, Morris said, “As the economy tightens, profitability and even survival pressures are challenges for PSOs. However the employee is still the key asset that needs to be accounted for.”

Morris said that training continues to be at the top of the list for what employees expect from their employers. “They certainly expect to be provided proper job training where it’s warranted."

Morris also said that protective services firms need to go a little deeper these days to ensure that their guards are properly trained. “Not all companies are good at this, but they need to let them know when the training is, making sure that they’re keeping track of it, helping them succeed on their own, and ensuring their certifications are up to date. It’s ultimately the PSO’s responsibility to complete the training and everything, but the employer can go a long way towards facilitating that.”

“PSOs should also be expecting career development from their companies. It’s easier for big companies to offer career development because they’re going to have a lot more upward mobility and career options. But I’ve also seen a lot of small companies that are growing and offering good career progressions. And they can be great places for PSOs to land, because as the company expands and they get more and more business that will create an increased need for leaders.”

Morris regularly posts his insights on topics that affect protective services management. His blog posts can be found here.

Steve Morris is an acclaimed expert on protective services company operation, management, and training. In his role as president and general manager of the Protective Services Training Academy (PSTA), Steve has overseen the training of thousands of protective services professionals. He has also helped dozens of protective services companies hire, manage, and develop these professionals.

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