TGG continues to expand its Managed Service Operations for Oracle Hyperion Enterprise Performance Management Suite

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The Goal Getters ("TGG"), Canada's largest Oracle Hyperion Service Provider, is pleased to announce the appointment of Mr. Mark Ramalho as Manager of Managed Service Operations (EPM MSO).

We are excited to have Mark join our rapidly growing MSO Team.

The Goal Getters ("TGG"), Canada's largest Oracle Hyperion Service Provider, is pleased to announce the appointment of Mr. Mark Ramalho as Manager of Managed Service Operations (EPM MSO).

Mark is a Certified Management Accountant with hands-on experience delivering Oracle Hyperion solutions to private and public sector clients covering Hyperion Financial Management (HFM), Hyperion Planning, Essbase, and OBIEE. Before joining TGG, Mark played an instrumental role in building the HFM practice area for another Oracle Partner and focused on delivering EPM solutions in the oil and gas and financial services sector.

"We are excited to have Mark join our rapidly growing MSO Team," notes Peter Sidgwick, President of TGG, "and we look forward to his contributions as we continue to expand our services across Canada and into the U.S."

About EPM Managed Service Operations (EPM MSO)

TGG's EPM MSO provides end-to-end care for an organization's Oracle Hyperion Enterprise Performance Management (EPM) solution from end-user support, stability and performance tuning, managing back-up / restorations, infrastructure maintenance, training, disaster recovery testing, to hosting.

Key Benefits / Highlights of TGG’s EPM MSO:

Solves Attrition Risk: Many organizations go through a new Hyperion Administrator every 3.5 years – loss of knowledge and disruptions to the business are costly. Under our MSO program, this problem goes away.

Scale to your needs: As your business changes, your Hyperion needs can change. Under our MSO program, you can add resources in 0.25 FTE (full-time equivalent) increments. In contrast, you cannot hire 0.25 of a person.

Offers flexibility: Control the hours of support coverage you need (e.g., 7am to 11pm during month end, etc.). Tailor your program from our wide range of Hyperion services (e.g., support, project management, troubleshooting, maintenance, etc.)

Provides Deep Hyperion Expertise: Always growing, always current. Our people are constantly helping many organizations – different sizes, different industries, different challenges. The more they see, the more they can help.

  • Hyperion Enterprise (HE)
  • Hyperion Financial Management (HFM)
  • Financial Data Quality Management (FDM)
  • Hyperion Planning (HP)
  • Hyperion Essbase
  • Hyperion Disclosure Management (DiscMan)
  • Hyperion Financial Close Management (FCM)
  • Infrastructure Optimization (e.g., high availability, virtualization, performance tuning, disaster recovery, etc.)
  • Etc.

Quicker access to Oracle Expertise: We have long standing relationships with and access to key technical experts from within Oracle that can help expedite the resolution of issues when required.

Value For Money: Why hire Hyperion System Administrator(s) when you can get so much more for about the same cost?

About The Goal Getters (TGG)

Since 1991, TGG has helped organizations across North America maximize value from their Oracle Hyperion Enterprise Performance Management (EPM) solutions. We are an Oracle Gold Partner that has consistently delivered quality business solutions from streamlining end-to-end financial reporting, designing executive level analytics, to simplifying planning and budgeting cycles.

For more information, please visit http://www.goalgetters.com or contact:

Alex C Leung, CPA, CA
Business Director
Tel: 647-930-1767
Fax: 647-930-1797
Email: alex(at)goalgetters.com

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Alex C Leung, CPA, CA
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