BravePoint Launches Managed IT Services Offering With SED International as its First Client

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BravePoint, Inc., the largest provider of Progress® consulting, training, and database services, has announced with SED International (SED) the launch of its Managed IT Services offering.

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With BravePoint now responsible for our IT operations, our management team is better able to...concentrate on our core
business and growth initiatives.

BravePoint has assumed responsibility for SED’s IT operations including personnel and infrastructure. This partnership with SED will lower their costs and increase operational efficiency as well as:

  • Eliminate single points of failure
  • Allow continuous superior customer service
  • Allow undivided focus on core business

Robert O’Malley, President and CEO of SED International stated, “SED’s unrivaled dedication to serving our customers with absolute excellence is a source of pride for me. With BravePoint now responsible for our IT operations, our management team is better able to focus on and continue to achieve this commitment, while also allowing us to concentrate on our core business and growth initiatives.”

Greg Carscallen, Vice President of BravePoint, commented, “BravePoint has a trusted track record of success in helping companies that use Progress technologies. Our partnership with SED leverages our Progress expertise, as well as our knowledge of their Progress-based ERP system. Our Managed IT Service offering is a high-value service to the Progress community because it improves IT service levels, reduces costs, and creates more efficiency in business processes.”

David Mangan, Executive Vice President of HR for SED, stated, “In addition to reducing SED’s reliance on multiple points of contact, outsourcing the IT Department to BravePoint has also removed segregation of critical knowledge, which eliminates the concern over single points of failure.”

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Barbara Ware
Bravepoint Inc.
770-449-9696 3030
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