Edison, NJ (PRWEB) December 17, 2012
Dotcom Distribution, a premier provider of fulfillment & logistics solutions, today announced that three of its customers - Fab, Poppin and Totsy - were named to Internet Retailer’s list of the “Hot 100 E-Retailers of 2012.” According to Internet Retailer, the companies chosen "are deemed to be the year's Best of the Web and have made the greatest strides in engaging their customers with memorable eCommerce experiences -- ones from whom other retailers can learn a great deal.”
As the eCommerce sector experiences a sustained 15-20 percent annual growth rate, e-retailers need a scalable fulfillment partner to meet their business needs. To meet fulfillment requirements, e-retailers such as Fab, Poppin and Totsy rely on Dotcom Distribution to enhance the customer experience right down to the way products are nestled in the packaging. From warehousing and inventory management to same-day shipping, Dotcom values a shared commitment to absolute quality with its customers, which makes a difference in consumers’ overall opinion of the e-retailers Dotcom serves.
“As we continue to increase our eCommerce offerings, we need a fulfillment partner with the scalability to grow with us, which is why we turned to Dotcom Distribution,” said Ken O’Grady, vice president of operations, Totsy. “Dotcom’s services enable us to deliver an enhanced brand experience, right up to the moment a package arrives at the customer’s doorstep, keeping current customers happy and attracting new prospects.”
The role of fulfillment in customer retention is vital for both B2B and B2C eCommerce brands. Statistically, online retailers are three times more likely to sell products to existing customers as they are to convert new prospects. By partnering with proven vendors like Dotcom, eCommerce brands can accommodate rapid growth without risking their relationships with existing customers. Dotcom has a 99+ percent perfection rate, even during the chaotic holiday season, which helps its clients retain and convert the customers they already have.
“Fab, Poppin and Totsy are some of today’s fastest-growing eCommerce companies and we highly value the opportunity to provide our customers with the fulfillment resources required for continued growth,” said Bill Follett, CEO, Dotcom Distribution. “While many companies are limited by their logistics, our services enable eCommerce brands to meet fulfillment needs as their order volume increases, ultimately creating more satisfied customers.”
For the full list of companies named to Internet Retailer’s list of the “Hot 100 E-Retailers of 2012,” visit http://www.internetretailer.com/hot100/.
About Dotcom Distribution
Dotcom Distribution is the premier provider of logistics and fulfillment services to growing retailers & manufacturers. Industry pioneers such as Fab, Ideeli, Birchbox, Bliss, INTERMIX, and Totsy trust in Dotcom’s boutique feel, enterprise scale and management team to ensure their customers receive the highest quality packaging & delivery, while preserving the brand experience all the way through to the customer’s front door. Dotcom’s facility enables typical clients to achieve same-day order shipping and an average 1-3 day delivery times via UPS Ground to 75% of the US population – all while delivering on custom packaging solutions which resell the brand experience at that critical final mile delivery.