The CareGiver Partnership Research Results in ‘Try Before You Buy’ Service

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With research showing many consumers spending upwards of $100 before finding the right incontinence products to meet their needs, The CareGiver Partnership has developed a popular sample service to help reduce costs for buyers trying new products.

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Collectively, these consumers are wasting millions of dollars on incontinence products, which, they tell us, simply don’t meet their needs.

With more than 25 million Americans with transient or chronic urinary incontinence, and 10,000 boomers turning 65 every day, choosing the right product can be a costly endeavor, says Lynn Wilson, Founder of The CareGiver Partnership. In response, the national retailer of incontinence products and other home health care supplies has developed a “Try Before You Buy” service.

The CareGiver Partnership, which has been conducting research among caregivers and their loved ones since 2004, found there is an unmet need when purchasing incontinence products. “First-time buyers of incontinence products often are confused, and the average new buyer spends well over $100 in what we call ‘trial and error mode’ — trying to figure out which products will best meet their needs,” says Wilson.

She says this problem has many causes: limited selection and stock in brick-and-mortar stores, busy pharmacists and unknowledgeable store clerks, and limited choice and availability of sample packs in stores. “Collectively, these consumers are wasting millions of dollars on incontinence products, which, they tell us, simply don’t meet their needs.”

As a result of research and conversation with family caregivers and seniors throughout the United States, The CareGiver Partnership developed the “Try Before You Buy” sample service. Because The CareGiver Partnership sells more than 500 different products in various brands, styles, sizes and absorbencies — 10 times more than even the largest stores — it offers more than 100 products in sample packs so customers can try before they buy. One of the newest is Wellness Briefs, by far the most absorbent brief available.

When customers visit the samples page, they can view products categorized by style or brand. It costs nothing to talk to The CareGiver Partnership’s knowledgeable product specialists, and they pay only $3.49 for shipping and handling. The toll-free telephone number is 1-800-985-1353.

For an overview on urinary or bowel incontinence, visit The CareGiver Partnership’s Incontinence page or Blog.

The CareGiver Partnership is a national direct-to-consumer retailer of home healthcare products for incontinence, diabetes, nutrition support and more. In its sixth year of providing products and services that help caregivers and loved ones maintain personal dignity, the company also offers an online library of more than 1,200 family caregiver resources and personal service by experts in caregiving. Call 1-800-985-1353 or visit online at

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Tom Wilson
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