Marketing and advertising, credit screening, financial reporting and maintenance coordination are all part of the services that we provide...
Fairfax, VA (PRWEB) December 18, 2012
Real Property Management is a leading residential and multifamily property management company in northern VA. The company is pleased to announce the launch of an interactive website application that will improve communication with clients and prospective clients by providing answers to questions and information faster and easier. The live chat system will provide real-time feedback, so website users won't have to wait for returned phone calls or emails.
The live chat feature on the website will help Real Property Management in three areas. First, it will help prospective clients get information about property management services. Second, it will help service existing clients with fast answers to common questions. Lastly, it will improve an already stellar customer service record and customer satisfaction levels.
Northern Virginia property management companies have long known that providing top notch client services will win new customers. The addition of the live chat feature on the Real Property Management website will do just that. Prospective clients often begin perusing the website without fully understanding what property management services can do. There are many facets to residential property management that many owners don't realize. "Marketing and advertising, credit screening, financial reporting and maintenance coordination are all part of the services that we provide," said Ashley Leigh, owner of five Real Property Management locations across northern Virginia. "This interactive website feature will allow us to quickly answer questions and flatten the learning curve for new landlords," he added.
Existing clients will also benefit from the new technology deployed on the company website. Property management clients frequently have service oriented questions that can be quickly answered, but lose time when they submit an online contact for or have to find time to place a phone call, with a potential wait for a return call. With the live chat feature, a client can type a question right into the system. With operators standing by to answer any questions, the client will get an immediate reply. From maintenance requests to financial reporting questions, property management clients will have fast answers to important inquiries.
Real Property Management in northern VA has been providing exceptional service to clients for over 20 years with a knowledgeable and professional property management staff. The company is always seeking ways to improve on already off-the-chart customer satisfaction levels. The live chat feature will be yet another way for the company to provide excellent customer service.
About Real Property Management: Real Property Management is a national real estate management company with over 200 offices in 30 states. Despite its national status Real Property Management remains highly localized through its individual branches. Real Property Management Northern Virginia has managed thousands of real estate assets for over 20 years with a professional, well-trained staff of property managers, maintenance personnel and accountants. With our staff working and living in their local markets, they have an in-depth understanding of property management in the entire Virginia market. Our local expertise allows us to fill and maintain occupancy and minimize our owner’s expenses. For more information, please visit http://www.managementpros.com.