“At Genesys, we know that contact centers are heavily dependent on both inbound and outbound telephone traffic, making them very sensitive to the reliability and costs of those services,” said Richard Barton, Director of Product Management at Genesys
Lod, Israel (PRWEB) December 19, 2012
AudioCodes (NasdaqGS: AUDC), a leading provider of Voice over IP (VoIP) technologies, products and services, today announced that the company’s Mediant Enterprise 3000 Session Border Controller (E-SBC) has achieved certification with AT&T IP Flex Reach SIP Trunking for use with Genesys IP contact center applications. As a result of this certification, IT managers and network systems integrators will be able to migrate existing, or design new, cost-effective Genesys contact center solutions utilizing AT&T’s IP Flex Reach SIP Trunking services.
“At Genesys, we know that contact centers are heavily dependent on both inbound and outbound telephone traffic, making them very sensitive to the reliability and costs of those services,” said Richard Barton, Director of Product Management at Genesys Telecommunications. “Achieving certification by AT&T of IP Flex Reach with AudioCodes Mediant E-SBCs, along with Genesys, will make our contact center customers more cost competitive, while maintaining utmost reliability.”
“We are pleased to have achieved this important certification milestone with AT&T and Genesys,” said Sharone Ben-Levi, VP Marketing and Business Development, North America at AudioCodes. “AudioCodes’ E-SBCs successfully demonstrated their ability to integrate two strategic technology partners that is expected to open new opportunities for Genesys, a leading contact center software platform, and AT&T, a leading provider of SIP Trunking services.”
Certification testing mentioned in this announcement was performed at the AudioCodes North American Interoperability Lab in Research Triangle Park, NC. The Interoperability Lab was constructed under the close guidance and recommendations by Genesys, hosting a fully operational Genesys SIP Server alongside various AudioCodes gateways and Session Border Controllers. The AudioCodes Interoperability Lab can be contracted for specific interoperability and certification services.
More about our Mediant E-SBC family can be found at http://www.audiocodes.com/e-sbc.
AudioCodes Ltd. (NasdaqGS: AUDC) designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. AudioCodes is a VoIP technology market leader focused on converged VoIP and data communications and its products are deployed globally in Broadband, Mobile, Enterprise networks and Cable. The Company provides a range of innovative, cost-effective products including Media Gateways, Multi-Service Business Routers, Session Border Controllers (SBC), Residential Gateways, IP Phones, Media Servers and Value Added Applications. AudioCodes’ underlying technology, VoIPerfectHD™, relies on AudioCodes’ leadership in DSP, voice coding and voice processing technologies. AudioCodes’ High Definition (HD) VoIP technologies and products provide enhanced intelligibility and a better end user communication experience in Voice communications. For more information on AudioCodes, visit http://www.audiocodes.com.
Statements concerning AudioCodes' business outlook or future economic performance; product introductions and plans and objectives related thereto; and statements concerning assumptions made or expectations as to any future events, conditions, performance or other matters, are "forward-looking statements'' as that term is defined under U.S. Federal securities laws. Forward-looking statements are subject to various risks, uncertainties and other factors that could cause actual results to differ materially from those stated in such statements. These risks, uncertainties and factors include, but are not limited to: the effect of global economic conditions in general and conditions in AudioCodes' industry and target markets in particular; shifts in supply and demand; market acceptance of new products and the demand for existing products; the impact of competitive products and pricing on AudioCodes' and its customers' products and markets; timely product and technology development, upgrades and the ability to manage changes in market conditions as needed; possible disruptions from acquisitions; the ability of AudioCodes to successfully integrate the products and operations of acquired companies into AudioCodes’ business; and other factors detailed in AudioCodes' filings with the U.S. Securities and Exchange Commission. AudioCodes assumes no obligation to update the information in this release.
©2012 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.