Boston, MA (PRWEB) December 20, 2012
Qualfon, a leading business process outsourcing (BPO) and call center service provider, today announced the appointment of Chris Wagner as Vice President of Business Development.
Chris Wagner brings over fifteen years of experience in Business Development and Sales. He has spent this time in key roles developing sales and partnerships with several Fortune 1000 companies.
“Qualfon has a strong track record of customer care growth and operational leadership. Chris’s reputation for professionalism and sales execution made him an exceptional fit for what is an important strategic expansion for our company. He brings a wealth of BPO expertise to his new position including his abilities to form deep client relationships, build strong differentiated solutions and align client strategies with operational goals," said Robert Dechant, Chief Sales and Marketing Officer, Qualfon. “He is an innovative and entrepreneurial strategist whose unique diversity of experience will bring significant value to our clients.”
Wagner has held key positions with well-known firms including Convergys, Packard-Bell NEC, Alorica, InfoCision, and ACCENT Marketing. He also owned his own company, where he built and sold one of the world’s first SAAS CRM solutions. He has built strategic partnerships and new channels of distribution sound market leader with over $80 million in highly profitable sales. He graduated from Brigham Young University with a Bachelor of Arts Degree in English Literature and an MBA specializing in Organizational Development with an emphasis in BPO strategies.
“I am honored to be joining Qualfon. I've been in the industry a long time and when I decided to make a change I wanted to be with the company that offered the best services for my clients. Qualfon is a customer focused, values centered company with a track record of operational leadership,” said Wagner.
Qualfon has a strong track record of customer care growth and operational leadership. It has been servicing our BPO clients since our founding in 1996, and today, we have more than 10,000 call center agents servicing our International base of clients. Qualfon operates in the Philippines, Guyana, Mexico and Costa Rica and will soon launch operations in the USA.
Qualfon has a values centered culture focused on our people and in return our people provide us with outstanding tenure. This tenure helps us achieve great performance and our low turnover helps keep our prices very competitive. http://www.qualfon.com