Rightpoint Joins Forces with Salesforce.com to Deliver Cloud-Based CRM Solutions

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Leading digital agency to assist customers in moving beyond legacy CRM systems.

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We are enabling our clients to expand their businesses with a sophisticated CRM platform.

Rightpoint, a leading digital agency and technology consulting company, announced today that it has formed a strategic relationship with Salesforce.com to deliver cloud-based CRM solutions to their customers.

As businesses recognize the need to move beyond their legacy CRM systems, which require more time, money and infrastructure to maintain, Rightpoint will help companies transition to the Salesforce.com CRM platform, which enables businesses to increase sales, service, and marketing productivity; provide better insights and leverage relationships; and reduce infrastructure footprint by moving the enterprise to the Cloud. Further, Rightpoint’s unique blend of technology and agency capabilities with focus on user experience, design, and adoption, align to Salesforce’s increased focus on collaboration and communities, and social marketing.

“Working with Salesforce.com, we are enabling our clients to expand their businesses with a sophisticated CRM platform that allows them to scale with business growth and move beyond the bounds of traditional account and contact management,” said Ken Shipman, Customer Relationship Management Practice Leader for Rightpoint. “We believe that CRM is about building mutually beneficial relationships between companies, customers, partners and employees that allow them to collaborate through multiple channels. We are thrilled to be adding Salesforce.com as a strategic partner in this ongoing endeavor.”

Leveraging the Salesforce.com platform, Rightpoint is working with clients to develop CRM strategies and roadmaps focused on:

  •     Implementing Salesforce CRM and enabling the social enterprise
  •     Productivity and collaboration leveraging Chatter Communities
  •     Integration of Salesforce and Chatter with legacy Microsoft SharePoint platforms, deriving greater value from existing investments and creating a more immersive customer experience
  •     Branded and user experience customized applications and portals
  •     Force.com custom application development
  •     Migrations from legacy CRM platforms such as Siebel and InterAction
  •     Mobile App development, such as sales and service enablement
  •     Customer experience strategy
  •     Organizational alignment and change management

For more information about Rightpoint’s CRM solutions, please visit us at http://www.rightpoint.com.

About Rightpoint
Rightpoint is an award winning digital agency and technology consulting firm. The company brings industry-focused business strategy and technology expertise together with user experience design and creative services to help organizations transform the way they do business. Rightpoint's digital marketing solutions create brand advocacy and enhance the customer experience through digital channels to accelerate business growth. Rightpoint's enterprise solutions improve operational performance and increase employee productivity within an organization to drive increased profitability. Rightpoint delivers world-class business solutions in areas such as collaboration, social business, CRM, web, digital strategy, mobile, business intelligence and cloud. The company is deeply rooted in an “intrapreneurial”, collaborative culture with a passion to “WOW” clients. For more information visit http://www.rightpoint.com.

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