Agent Link’s Customer Satisfaction Levels Reach All-Time High in the Fourth Quarter

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Demonstrating their commitment to customer service, a leading insurance marketing company, Agent Link, receives excellent feedback from clients in the final quarter of 2012.

Agent Link has emerged as one of the leading and fastest-growing companies in its field.

Agent Link’s number-one priority is to provide our clients with the best customer service possible.

Agent Link, a full-service marketing and public relations firm serving insurance agents and insurance marketers, has seen a spike in customer satisfaction levels in the fourth quarter of 2012 in the form of rave testimonials.

“Customer satisfaction is incredibly important to us,” says President and Co-Founder of Agent Link, Senia Gramajo. “We care about what our clients’ needs and wants are for their businesses, and we implement insurance marketing strategies that will help them achieve those goals.”

While there has been an increase in positive client testimonials in 2012, Agent Link has consistently received rave reviews from clients in the past. “Our great customer service and results-oriented marketing have always set Agent Link apart in this industry,” Gramajo states.

One testimonial from the owner of a national IMO praises Agent Link’s staff and business code of ethics: “I have been an owner of two businesses over the past 27 years. During that time, I have sought out companies which could enhance our operations with prompt, ethical and effective services. Agent Link qualifies as one of these companies. All of their personnel are professional and easy to work with. And, the customer service they provide consistently addresses our concerns. I would highly recommend them to any business requiring the kinds of marketing expertise they offer.”

After using Agent Link’s services, a manager from a senior market marketing organization commented, “The campaign is going great! We are very excited about the prospects we are receiving. …” Another national IMO stated, “Agent Link is excellent to work with. Their staff helped us figure out what our marketing needs were and assisted us every step of the way. …”

Specializing in insurance agent recruitment and multimedia campaigns, Agent Link has continued to experience growth despite the challenging economy. With an expanding client base and its growing publication, Agent eNews, a newsletter written by and for insurance professionals that is also available online at, Agent Link says that customer satisfaction will always be at the top of their priority list.

“Agent Link’s number-one priority is to provide our clients with the best customer service possible,” says Gramajo. “Agent Link goes above and beyond for our clients, and in return we receive repeat business and great testimonials. It’s a win-win situation for everyone.”

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About Agent Link:

Agent Link is a full-service insurance marketing and consulting firm serving IMOs, FMOs, MGAs, insurance carriers, industry vendors, and insurance agents. Using market research and with a team of experienced professionals, Agent Link offers a wide range of services and specializes in helping clients with their insurance agent recruitment through email marketing to insurance agents, direct marketing to insurance agents, and telemarketing to insurance agents. In addition, the company provides life insurance agent lists, annuity insurance agent lists, and health insurance agent lists, as well as consumer lead generation. Agent Link has stood out for its multimedia campaigns integrating high-powered communication channels to deliver high-quality leads tailored to their clients’ needs so they can recruit quality agents. For more information, visit

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Angie Galloway
Agent Link
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