Kentucky Law Firm Files Class Action Lawsuit For Victims of Zappos Data Breach

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Louisville firm Gray & White has filed a class-action lawsuit against internet giant Amazon after its online shoe company, Zappos, leaked customer information.

Just days after online retailer Zappos announced that hackers had stolen account information from 24 million customers, the Louisville, Kentucky law firm Gray & White filed a class action suit against the website’s parent company, Amazon (United States District Court for the Western District Kentucky, Theresa D. Stevens v., Inc. d/b/a, Class Action Case No. CV 3:12cv-32 M). The lawsuit alleges that Amazon violated federal consumer credit laws by not protecting private customer data.

According to and other media sources, on January 16, Zappos informed its customers that millions of user accounts located on servers in Shepherdsville, Kentucky had been accessed by hackers and that their personal information had been stolen, including their names, addresses, email addresses, encrypted passwords, phone numbers and the last four digits of their credit card numbers. Theresa Stevens, a Zappos customer, has since filed a class-action lawsuit against the company, claiming that the data breach makes her more susceptible to unsolicited email, online scams, and phishing.

“When we create accounts online, we expect that companies will keep our personal information safely stored and encrypted,” said attorney Matthew White. “When a consumer’s personal data is stolen, they suffer emotional distress, a loss of privacy, and a greater possibility of falling victim to other internet scams. In addition, they may need to spend money on credit monitoring and identity theft insurance.”

As lead plaintiff, Stevens is seeking mental anguish damages and economic damages that include payment from Amazon for credit monitoring and identity theft insurance. Amazon has responded to the lawsuit by claiming that its customers’ credit card information was securely stored and encrypted on a separate server.

About Gray & White Law

Gray & White Law has won some of the largest court verdicts and settlements in Kentucky’s history—from personal injury cases to class-action lawsuits. Located in Louisville, the law firm represents clients with car accident cases, medical malpractice cases, nursing home abuse and neglect cases, defective medical device cases, personal injury cases and wrongful death cases.

To learn more about Gray & White and their role in the Zappos data breach lawsuit, please visit If you have questions or would like to discuss a possible claim, call 1-800-634-8767 for a private, free legal consultation.


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