The New York Times Reports: Seven of Ten Hospital Patient Safety Errors Go Unreported

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The Echo™ Automated Patient Safety Module from HealthLine Systems, Inc. is a proven solution

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Hospitals now have an automated resource for documenting key patient safety events in a standardized format.

HealthLine Systems’ automated Patient Safety Module solution responds with critical functionality for Hospitals who want to save time, automate processes, and improve patient safety outcomes. “We are pleased to be able to offer our clients a comprehensive technology solution to manage real-world patient safety issues,” said Dan Littrell, HealthLine Systems’ CEO. “Hospitals now have an automated resource for documenting key patient safety events in a standardized format.”

HealthLine Systems’ Echo Patient Safety Solution is a software engine that allows hospitals to easily and effortlessly enter and track patient and trend patient safety incidents, near misses, and unsafe conditions. Echo delivers user friendly reporting; support for AHRQ standard reporting formats; the ability to adapt processes to your hospital’s specific standard of practice; the capacity to protect the security of Personal Health Information (PHI).

The New York Times reports that according to the HHS Office of the Inspector General, Hospital employees recognize and report only one out of seven errors, accidents and events that harm Medicare patients. - Source: The New York Times, January 6, 2012 accessed at

The article cites alarming realities:

  •     An estimated 13.5 percent of hospitalized Medicare beneficiaries experienced adverse events during their hospital stays.
  •     An additional 13.5 percent of Medicare beneficiaries experienced events during their hospital stays that resulted in temporary harm.
  •     Physician reviewers determined that 44 percent of adverse and temporary harm events were clearly or likely preventable.
  •     Hospital care associated with adverse and temporary harm events cost Medicare an estimated $324 million in just one month (October, 2008).

HealthLine Systems' Patient Safety Module is a component of EchoQuality, HealthLine’s industry leading quality management software system designed to manage a hospitals quality improvement activities. In addition to Patient Safety, EchoQuality provides automation for performance measures, case reviews, utilization management and infection control.

About HealthLine Systems

HealthLine Systems, Inc. (HLS) was incorporated in 1985 and is an established leader in setting industry milestones in systems development. HealthLine has demonstrated the ability to anticipate both technological and industry changes, while providing systems of technical superiority.

HealthLine Systems installed client base exceeds 1,000 systems in distinguished healthcare organizations representing 50 states, Canada and Mexico. HealthLine clients are consistently honored in U.S. News & World Report Best Hospitals Honor Roll, Thomson Reuters 100 Top Hospitals, and Becker’s Hospital Review America’s 50 Best Hospitals.

HealthLine Systems offers EchoCredentialing, a web-based credentialing and provider management software; EchoQuality, an integrated and comprehensive quality management software solution that supports patient safety and regulatory compliance initiatives; and EchoAccess, healthcare's first fully web-enabled contact center solution with a web-browser user interface. All product lines are offered as either hosted/cloud or as installed solutions.

HealthLine is committed to provide peerless information management solutions to maximize the quality and delivery of healthcare services through technological innovation. For more information, visit HealthLine Systems website at

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Rick Stier
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