NASA Safety Center Using Concept Searching’s Smart Content Framework™

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Concept Searching and Triune Group deliver Intelligent Search to NASA Safety Center and 23,000 Users Enterprise Wide

With the integration of conceptSearch intelligent search capability, Triune was able to provide us with a robust and scalable collaboration tool that delivers not only powerful advanced searching capabilities, but also a controlled, secure environment.

Concept Searching, a global leader in semantic metadata generation, auto-classification and taxonomy management software, and developer of the Smart Content Framework™, along with Triune Group, developer of KnowledgeNow, has deployed Concept Searching’s conceptSearch at the NASA Safety Center.

The NASA Safety Center (NSC) was established in October 2006 to support the safety and mission assurance requirements of NASA's portfolio of programs and projects. The organization wanted to improve collaboration across the 23,000 strong workforce, improve findability, effectiveness and information sharing in a controlled and secure environment.

Recognized as a leader in the knowledge management field, Triune Group, a Concept Searching partner, needed an advanced, robust search capability to integrate into its offering. Triune Group embedded Concept Searching’s intelligent search application, conceptSearch, into its KnowledgeNow (KN) collaboration platform. The KnowledgeNow application provides capabilities such as document management, discussion forums, wikis, blogs, program management tools, and professional networking through a community of practice model.

Concept Searching’s conceptSearch delivered the unique industry ability to automatically generate semantic metadata through concept extraction, significantly improving search results. According to Douglas Book, President and CEO, Triune Group, “Due to Concept Searching’s straightforward design, integration into our environment was very easy and we were able to provide much more than a basic search results list; we were actually able to categorize the search results by content type - documents, forums, communities, people, action items and wikis.”

The new system, called NASA Safety Center KnowledgeNow (NSCKN), currently supports over 23,000 registered users in more than 830 virtual workspaces and communities of practice. The goal was to replace the existing collaboration tool used by the NASA Safety Center. With the integration of the Concept Searching intelligent search capability, Triune Group was able to provide a scalable, robust collaboration tool that now provides powerful, advanced search capabilities. Brian Follen, NASA Safety Center (NSC) KnowledgeNow Program Manager, said about the solution, “With the integration of the conceptSearch intelligent search capability, Triune Group was able to provide us with a robust and scalable collaboration tool that delivers not only powerful advanced searching capabilities, but also a controlled and secure environment.”

“Using the first two building blocks of the Smart Content Framework™, Metadata and Insight, the NASA Safety Center has realized the benefits of implementing a framework that offers not only a robust search solution but also provides insight and delivery of relevant information to the right people,” said Martin Garland, President, Concept Searching. “We are delighted to have worked with Triune Group and the NASA Safety Center to solve their search challenges,” he concluded.

To read the details in the Case Study, “Intelligent Search Delivering Safety and Mission Assurance to 23,000 Users Enterprise Wide”, please click here.

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About Concept Searching
Founded in 2002, Concept Searching provides software products that deliver conceptual metadata generation, auto-classification, and powerful taxonomy management from the desktop to the enterprise. Concept Searching, developer of the Smart Content Framework™, provides organizations with a method to mitigate risk, automate processes, manage information, protect privacy, and address compliance issues. This information governance framework utilizes a set of technologies that encompasses the entire portfolio of information assets, resulting in increased organizational performance and agility.

Concept Searching is the only platform independent statistical metadata generation and classification software company in the world that uses concept extraction and compound term processing to significantly improve access to unstructured information. The Concept Searching Microsoft suite of technologies runs natively in SharePoint 2010, FAST, Windows Server 2008 R2 FCI, and in Microsoft Office applications.

Headquartered in the US with offices in the UK, South Africa and Canada, Concept Searching solves the problem of finding, organizing, and managing information capital far beyond search and retrieval. The technologies are being used to drive intelligent migration, enable effective records management, identify and lock down sensitive information and enhance governance. For more information about Concept Searching’s solutions and technologies please visit http://www.conceptsearching.com.

About Triune Group
Since its founding in 1993, Triune has blended domain expertise with proven technology to provide value-added solutions in information system planning, design, development, implementation and sustainment. Triune continues to enhance its role in creating new knowledge management solutions by bringing together state-of-the-art tools, technologies and methods.

Triune Group offers customers a complete suite of management and consulting services. As government and commercial enterprises strive to connect core communities of practice and become more efficient, they increasingly turn to Triune Group to meet their needs. Triune's staff consists of highly professional management consultants and software developers, who apply a comprehensive base of knowledge and experience to every project in the areas of planning, problem solving, and decision facilitation.

Triune Software, Inc. began doing business as Triune Group in 2007 to communicate the diversification that Triune has already demonstrated.

About NASA Safety Center
The NASA Safety Center (NSC) was established in October 2006 to support the safety and mission assurance requirements of NASA's portfolio of programs and projects. Focused on improving the development of personnel, processes and tools needed for the safe and successful achievement of NASA's strategic goals, the NSC is comprised of four functional offices: Technical Excellence, Knowledge Management Systems, Audits and Assessments, and Mishap Investigation Support. The NSC resides in the Ohio Aerospace Institute, Brook Park, Ohio, and is a tenant of NASA's Glenn Research Center. The NASA Safety Center reports to the Office of Safety and Mission Assurance at NASA Headquarters, Washington, D.C.

All product and company names herein may be trademarks of their respective owners.

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Nicola Barnes
Concept Searching
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