The Interax Group Introduce a New Feature to Their Paradigm 3 Software Suite

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How Paradigm 3 software is adding accountability to customer and vendor data management.

Paradigm 3 has recently added a new feature to the Paradigm software suite by introducing the concept of external users. An external vendor can be an approved vendor/customer or sub-contractor. This concept has greatly enhanced the end user ability to communicate with external customers and vendors. Today all compliance standards require some sort of approved vendor monitoring example ISO 9001. A very good explanation of approved vendors and their requirements can be found on the ISO web page.

Usually organizations have an approved vendor list which includes all the suppliers and service providers that the organization has vetted to ensure that they meet the standards the organization requires.

Now by utilizing this feature users can manage a number of tasks.
For example:
Approved Vendor Management - Paradigm can now be set to send a notice out that their annual review is now due. Paradigm sends an attached survey or questionnaire to be completed and returned.

Sub-contractor management - management and tracking of drawings and documents sent to sub-contractors is also easily accomplished with targeted action items sending latest copies of drawings easily to the sub-contractor on conversion to current ensuring up to date documents are in the hands of vendors at all times.

Minutes of meetings can also be handled using the same feature completing the minutes can then trigger the minutes to be sent to the external customer or vendor.
In all instances the document or drawing is sent directly to the users email as an attachment to the users action item email with evidence of that transaction clearly associated with the drawing or document.

Gary Halford of the Interax Group says this is an excellent new feature which brings seamless accountability to the interaction between customer/vendor and company involved. Evidence of these transactions is kept attached to the applicable document for easy access.

Interax Group is the distributor of Paradigm 3 software for document and compliance management and of FLAGS software for tablet based logging of quality defects and real time reporting.


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Gary Halford
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