Fry's Electronics Fires Up Inkjet Cartridge Refilling

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Retail on-site inkjet refilling is getting a big boost today as Fry's Electronics, Inc. announces a new program that saves customers up to 60% on printing.

Customers love the quality and the savings

The service will offer Fry's customers significant savings vs. new cartridges without sacrificing quality. Customers bring in their empty cartridges to the Service Department for on-site inkjet cartridge refilling while they shop.
"Once we found a solution that delivers like-new quality, it was an easy decision to offer this service to our customers," said Jeff Staat, Director of Service Operations at Fry's. Fry's is rolling out the program nationwide Q1 of this year.

Staat noted that they tested the leading cartridge refill equipment providers before selecting Retail Inkjet Solutions (RIS). "RIS was the winner, hands down. With more relevant cartridges especially single color tanks, sales jumped dramatically once we installed the RIS InkCenter,” continued Staat.

The RIS InkCenter, designed by inkjet cartridge engineers, is the only refill system that exceeds a new cartridge's printed page count. With its patented technology, RIS provides more pages at a fraction of the price of a new cartridge. A recent study conducted by Quality Logic, an independent testing laboratory, concluded that RIS refills deliver 10-20% more pages than a new cartridge. The InkCenter is the only UL Listed refill system available.

Fry's expansion may signal the resurgence of retail on-site inkjet refilling, which got off to a quick start and then stagnated after poor quality issues surfaced. "Our page counts and print quality provide customers with the like-new experience they expect, setting RIS apart from competitive refill solutions,” Cecilia Gonzales, CEO of RIS noted. "Customers love the quality and the savings they get at Fry's and have responded by becoming repeat refillers," added Gonzales.

As one of the major consumer electronic chains, Fry's is considered a leader in spotting trends. "The fact that Fry's is going all in for refilling indicates that the category may have finally overcome its initial problems and Fry’s feels it has found a quality solution," said Charlie Brewer, President, Actionable Intelligence. Brewer continued, "Fry's wouldn't invest in this market without proven customer demand.”

Reusing inkjet cartridges, by refilling them, reduces their negative environmental impact. A single cartridge takes a thousand of years to degrade; more than a million are disposed of every day. Refilling is an easy, cost effective way to go green.

About Fry's Electronics

Based in San Jose, Calif., Fry’s was founded as a Silicon Valley retail electronics store to provide a one-stop-shopping environment for the hi-tech professional, and is one of America's leading retailers of computers and consumer electronics products. Fry’s continues to keep hi-tech professionals supplied with products representing the latest technological trends and advances in the personal computer marketplace. Fry’s retails over 50,000 electronics items within each store of its 34 Stores located in nine states. The Stores range in size from 50,000 to over 180,000 square feet, and each has its own unique theme. Fry’s customers can also shop on line at .

About Retail Inkjet Solutions

RIS is recognized as the quality standard for in-store inkjet cartridge refilling. Independent testing has proven that a cartridge refilled by the RIS InkCenter prints 10% - 20% more pages than a new cartridge. RIS provides consumers with true value with a savings of more than 60% when compared to a new cartridge. The RIS InkCenter is the only UL Listed inkjet cartridge refill system. The RIS InkCenter® is deployed in select retailers and campus bookstores in the U.S., Canada, Mexico, and the UK. Go to for more information on the RIS InkCenter® solution.


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Mike Stanicek
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