CAR-Research XRM Receives DrivingSales Dealer Satisfaction Award

Share Article

CAR-Research XRM Presented with a “Top Rated” Award for Dealer Satisfaction in CRM-Sales Department Category

corporate logo

We are very proud of the hard work of all our employees and how they strive to deliver extraordinary service to our auto dealer clients.

CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, is the recipient of a “Top Rated” CRM-Sales Department award in the third annual DrivingSales Dealer Satisfaction Awards, presented in conjunction with the 2012 National Automobile Dealers Association (NADA) Convention & Expo.

“We are very proud of the hard work of all our employees and how they strive to deliver extraordinary service to our auto dealer clients. We are also extremely happy with the results our auto dealers are achieving with our CRM. CAR-Research XRM truly offers dealers the future of CRM and e-commerce marketing tools," said Kurt Kubicki, VP of Marketing for CAR-Research XRM. "We're a single source solution; from sales to service, e-Commerce to ad-sourcing; which will significantly increase revenue and profitability, while saving dealers money in the process."

CAR-Research has developed a proven singular solution that helps an auto dealership run more effectively and proficiently. It is a web-based, comprehensive CRM solution that helps increase revenue from sales and service, improve customer satisfaction index (CSI) and service satisfaction index (SSI), and boost the dealership’s gross profit. A dealership can consolidate all its departments into a manageable solution that delivers value through proven processes at every stage of the customer life cycle. CAR-Research also recently announced the release of MobileXRM, a fully mobile CRM for auto dealers. For more information call 800-376-5918, visit: http://www.CARResearchXRM.com or drop by Booth # 3801 at the 2012 NADA & ATD Convention and Expo in Las Vegas, NV, February 3-6.

The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction by allowing dealers to rate and review their vendors at DrivingSales.com Vendor Ratings, the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons. Only vendors who achieved top rankings in dealer satisfaction in each category, as determined by the thousands of auto dealers who are part of the DrivingSales.com community, received awards. The awards also incorporate the results of the 2011 Vendor Ratings survey, which was deployed to nearly 18,000 dealerships nationwide.

“We are proud to present a DrivingSales Dealer Satisfaction ‘Top Rated’ (Category Name) Award to (Company Name) for achieving the most coveted accolade of all, the satisfaction of its dealer customers,” said DrivingSales CEO and Founder Jared Hamilton. “This award, based on the direct input of the dealer community, recognizes service providers like (Company Name) who are leading the way in innovation, performance, and customer service. We congratulate (Company Name) on their excellent results and for achieving the satisfaction of their dealer customers.”
Full award results are available online at http://dealersatisfactionawards.com/. Full broadcast coverage of the DrivingSales Dealer Satisfaction Awards ceremony will be available at http://www.drivingsalestv.com following NADA.

About CAR-Research XRM:
CAR-Research XRM has leveraged its thorough knowledge of the automotive industry to develop a proven singular solution that helps run any dealership more effectively and proficiently. CAR-Interactive is a web-based, comprehensive CRM solution that helps increase revenue from sales and service, improve customer satisfaction index (CSI) and service satisfaction index (SSI), and boost a dealership’s gross profit. A dealership can consolidate all departments in the dealership into a manageable solution that delivers value through proven processes at every stage of the customer life cycle. CAR-Research also includes robust features such as Internet Lead Manager (ILM), Showroom Control Manager, Business Development Center (BDC), Auto-Trade, Database Solution, and Reporting modules to help enhance the customer experience while increasing revenue-generating opportunities and improving staff accountability and production. Additional information is available at http://www.CARResearchXRM.com

About DrivingSales Vendor Ratings
DrivingSales Vendor Ratings at is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor comparisons “searchable by category, company or rating” and is one of the most popular features of DrivingSales.com. Dealers are asked to rate their vendors on a 1-5 star scale, including whether they would recommend the vendor product to colleagues, and why they would or would not recommend the product.

About DrivingSales.com
DrivingSales is the auto industry's fastest-growing, most influential trade media property focused on delivering actionable profit-building information and business intelligence to auto retailers and industry professionals. Approximately, one in every four dealerships in the United States has a registered member in the DrivingSales community.

DrivingSales' information network includes flagship property DrivingSales.com (http://www.drivingsales.com), the world's largest car dealer social network; DrivingSalesTV (http://www.drivingsalestv.com), an interactive web channel which helps car dealers and auto professionals keep tabs on their industry and emerging technologies 24/7; DrivingSales University, an on-demand training platform where dealerships learn the latest web strategies from top e-commerce experts; DrivingSales Executive Summit (DSES) the industry's leading conference where progressive dealers collaborate and learn from world renowned experts, and DrivingSales Dealership Innovation Guide, a quarterly free publication featuring case studies of the industry's most innovative dealerships, solutions and best practices.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Sara Callahan

Kurt Kubicki
Visit website

Media