Heritage Bank Goes Nationwide with Mortgage Lending

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Heritage Bank will expand its mortgage broker network to offer home loans in every state and territory in Australia from today (Wednesday, 1 February).

Heritage Bank

Heritage Bank

Heritage, Australia’s largest customer-owned bank, will today start offering home loans in Western Australia, Tasmania and the Northern Territory.

Heritage Bank will expand its mortgage broker network to offer home loans in every state and territory in Australia from today (Wednesday, 1 February).

Heritage, Australia’s largest customer-owned bank, will today start offering home loans in Western Australia, Tasmania and the Northern Territory.

Heritage has already been offering loans via mortgage brokers through the rest of Australia for up to 15 years.

CEO Mr John Minz said the move represented another milestone for the Queensland-based organisation, which changed its name from Heritage Building Society to Heritage Bank in December last year.

“Heritage offers a strong and stable alternative to the big banks, with our People first approach the reason we’ve recorded the highest customer satisfaction rating of any bank in Australia*,” Mr Minz said.

“We’re thrilled to be expanding our mortgage broker reach nationwide so that people throughout Australia can now enjoy the fantastic products and services that we provide.

“We’ve already started receiving significant interest from Western Australia, Tasmania and the Northern Territory and we look forward to growing our share of the home loan market in those states.”

Heritage Bank represents a new style of bank in Australia – the customer-owned mutual bank. Unlike the big banks, which are listed on the ASX and owned by external shareholders, Heritage is owned by its customers.

That means Heritage does not have to chase big profits to pay dividends to shareholders. Rather, Heritage retains its profits and uses them to provide better interest rates, fairer fees and charges, and higher levels of service.

“The end result is a better deal for our customers. For anyone in the market for a home loan, don’t think the big banks are the only option.

“Heritage can offer you a fantastic deal, wherever you might be in Australia, with customer service that helps make us the most loved bank in the country,” Mr Minz said.

About Heritage
Queensland-based Heritage Bank has been meeting its customers’ financial needs for more than 136 years. Heritage is now Australia’s largest customer-owned bank, with more than $8 billion in assets, 58 branches and 70 mini-branches across southern Queensland, and with offices servicing home loan customers via mortgage brokers right across Australia.

Heritage offers the full suite of banking products including home loans, personal loans, savings accounts, term deposits, credit cards, insurance, financial planning, business banking and foreign exchange. Heritage also offers members access to a network of more than 2900 ATMS around Australia.

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Andrew Fox
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