Social Enterprise Marks 10 Years of Creating Jobs in Developing Countries

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Digital Divide Data (DDD) will celebrate its 10-year anniversary on Saturday, February 4th. The group has created hundreds of jobs for youth in Cambodia, Laos and Kenya by delivering business process outsourcing services to clients worldwide, using a model called, "Impact Sourcing".

Digital Divide Data (DDD) will celebrate its 10-year anniversary on Saturday, February 4th, with a gala event for 600 staff, customers, alumni, funders and friends in Phnom Penh, Cambodia. DDD’s innovative approach to creating jobs and building skills for those at the base of the pyramid through business process outsourcing (BPO) started in Phnom Penh in 2001. This model, now called Impact Sourcing, has spread to dozens of other countries in the developing world. A special website, marking ten years of milestones in DDD’s history is at ddd10.org.

A pioneering social enterprise, DDD creates jobs for talented youth in Cambodia, Laos and Kenya by delivering business process outsourcing services to clients worldwide. At the same time, DDD’s data management operators (DMOs) are able to obtain a university education, with scholarship assistance. Over ten years, the organization has grown to employ near 1000 staff; and 500 DMOs have earned university degrees with DDD’s support.

“When we started in a small office on Street 360 in Phnom Penh in 2001, we had high hopes that this small business could make a difference in the lives of a few people. Ten years on, I am in awe of the impact our team has had on the lives of thousands of young adults and their families, and the role we’ve played inspiring others in creating the new field of Impact Sourcing. It’s been an incredibly rewarding journey, made possible by hundreds of people who have collaborated with us around the world”, said Jeremy Hockenstein, DDD’s Chief Executive Officer.

Impact Sourcing, a model that employs business process outsourcing (BPO) to create sustainable jobs to improve the lives of people at the base of the pyramid (earning less than $3000 per year), is a field that a Monitor Group report estimates could reach $20 billion in sales and employ 780,000 economically disadvantaged people by 2015. Monitor's research in this area was supported by the Rockefeller Foundation.

DDD provides content conversion services to publishers like Readers’ Digest, libraries including the British National Library, and firms such as Cambodia’s Mobitel. By using business as a means to create jobs and build skills, DDD has established a sustainable model of development that promotes self-sufficiency and builds critical experience in less developed countries.

“While this is a time to celebrate what we have achieved in ten years, we are also looking forward. We are expanding our service lines, creating more jobs in our current locations, and considering expanding into other countries.” said Irving Levin, Chairman of DDD’s Board of Directors. “I was especially gratified that Digital Divide Data was recognized with the eAsia Award for Best Employment Creation Initiative in Asia, this past December. And that the Global Journal ranked DDD as one of the top 100 Best NGOs, crediting us as ‘an incubator of human capital’ for disadvantaged youth. ” Levin added.

About Digital Divide Data
Digital Divide Data is an innovative, internationally acclaimed social enterprise. We create jobs for talented youth in developing countries by delivering high-quality content business process outsourcing services to clients globally. This business empowers our staff with the skills and experience they need to lift themselves out of poverty. When our business grows, so does our impact. For more information please visit http://www.digitaldividedata.org.

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