Expanding Service Training in Latin America

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Signature Worldwide Welcomes Signature Argentina as International Licensee

Steve Wolever Signature Worldwide

Steve Wolever, CEO

Signature Worldwide looks forward to providing quality training and services in Latin America with Signature Argentina," said CEO Steve Wolever. "We are confident that this will build upon our international reputation as the leading provider of training.

Good service is universal and Signature Worldwide's purpose is to make a difference by improving customer service around the world. The international company is one step closer to their goal by adding Signature Argentina, which serves Argentina, Bolivia, Chile, Paraguay, Peru, and Uruguay.

Signature Argentina is a licensee of Signature Worldwide, offering exceptional training and services combined with native knowledge of Latin America. Licensees Analia Murias and Damian Tazzioli find tremendous benefit in not just providing training in Latin America, but being part of Signature Worldwide's well-respected international presence.

"We provide a great deal of confidence [to a customer] when we tell them we are part of a company that has been in business for over 25 years. Not only for the amount of experience, but also for the ability of adapting and growing in this changing world. For Latin America, this [adaptability] is essential to being in business," said Damian Tazzioli.

Signature Worldwide began in 1986 training hotel employees to improve customer service levels, increase RevPAR, raise occupancy levels and ultimately generate more revenue for hospitality clients. Over the past 25 years, they have expanded their industry expertise to multifamily and public housing, equipment, trucking, party rental, senior living and in 2010 introduced social media training. Whenever the phone rings, a customer approaches, or an online inquiry is generated, Signature Worldwide helps to improve the customer experience significantly.

"Signature Worldwide looks forward to providing quality training and services in Latin America with Signature Argentina," said CEO Steve Wolever. "We are confident that this will build upon our international reputation as the leading provider of training and business solutions for service-based organizations."

For Murias and Tazzioli, they appreciate and depend upon on the support of the home office in Dublin, Ohio, whether it is information for trainers or online training materials. But what is really important to them is the results they see for their customers. "We create a bond, based on trust and mutual responsibility in the success of the program. [The customers] can see, and measure, their own progress along the year, which makes them feel more involved every day. They quickly find what´s in it for them: a lot of knowledge that will help them for life!" Tazzioli exclaimed.

About Signature Worldwide | Signature Worldwide is the leading provider of training and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 1986 and headquartered in Dublin, Ohio, Signature Worldwide operates throughout North America and has licensees in four other continents; Africa, Asia, Europe and South America. For more information, visit http://www.signatureworldwide.com or connect with Signature Worldwide via Twitter @signatureworld or on Facebook at http://www.facebook.com/signatureworldwide.

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