Tracy, CA (PRWEB) February 02, 2012
Intelligent Decisions (ID), Inc., a premier global IT systems integrator, announced a new contract win today worth nearly $1.8 million with the U.S. Department of Defense’s Defense Logistics Agency (DLA) in Tracy, CA. The DLA is the Department of Defense’s largest logistics combat support agency, providing logistics support worldwide in peacetime and wartime to the military services, several civilian agencies, and foreign countries. ID is providing the DLA’s Transaction Services office with Help Desk Support and System Monitoring services under the contract.
As part of its work, ID is also providing front-line help desk customer support to DLA Transaction Services customers around the world whose business hours and business days are different than those of the department. The DLA has over 26,000 civilian and military personnel throughout the world and is located in 48 states and 28 countries.
In addition, ID is responsible for continuously monitoring all of the DLA Transaction Services’ IT systems, controlling systems programs, and responding to computer system messages from personnel and systems engineers. The company is also helping ensure building security, including conducting building checks as determined by each site, and more.
“Intelligent Decisions is proud to be working with the DLA, which for more than five decades has provided critical assistance to the military services, relief to natural disaster victims, and humanitarian aid to those in need,” said Harry Martin, president and CEO of Intelligent Decisions. “We have one overarching goal and that is to provide first class IT and personnel services in support of the DLA’s critical mission.”
The company is the prime on this DLA Transaction Services Command and Control Room Operations Support contract that has a base year and two option years. As part of this contract ID also provides support to the DLA Dayton facility, which is the main office for DLA Transaction Services.
About Intelligent Decisions:
Headquartered in Ashburn, VA, Intelligent Decisions (ID) is a premier global systems integrator that for more than 20 years has provided a broad range of innovative, IT professional services, software, hardware and manufacturing solutions to the federal government. ID partners and clients include the National Security Agency, U.S. Air Force, Army, Department of Homeland Security, Department of Justice, Department of Veterans Affairs, Apple, Cisco, Dell, IBM and Microsoft.
For more information, visit http://www.intelligent.net or call toll-free (800) 929-8331.