New EMA Radar Report™ Examines CMDB and CMS Deployments across Critical Use Cases

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“EMA Radar for CMDB/CMS Use Cases: from Database to Federation” provides insights into the design, direction and evolution of nine leading CMDB/CMS solutions

This EMA research validates that the CMDB, especially as it evolves towards a federated set of reconciled resources in a CMS, is becoming more critical than ever.

Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, today announced the release of its newest Radar Report titled, EMA Radar for CMDB/CMS Use Cases: from Database to Federation.

This research is a follow up to EMA Radar for CMDB/CMS Use Cases: Innovation Through Diversity, published in June 2011. This Radar featured eleven non-platform-centric vendors to show how CMDB/CMS technology is diversifying to address new requirements for dynamic currency and more advanced support for analytics and automation. This latest research highlights the move towards a federated system anchored more in a service model and application dependency mapping than in the past, as CMDBs evolve towards a Configuration Management System capable of assimilating and optimizing cloud, virtualization and other current technologies.

“Many have erroneously declared that the CMDB is dead or unsuited for new technologies such as cloud,” said Dennis Drogseth, VP of Research at EMA. “However this research validates that the CMDB, especially as it evolves towards a federated set of reconciled resources in a CMS, is becoming more critical than ever. This research not only captures and assesses nine leading vendor technologies, it provides deeper insights into how and where CMDBs are being deployed successfully as the technology matures and, in many instances, far transcends the limitations of earlier deployments.”

The importance of the use-case approach is critical in understanding CMDB/CMS positioning. As the prior report states: “No one should invest in a CMDB, or begin a (federated) CMS just to have one. Indeed, the whole notion of a CMDB, and in particular a CMS, is revolutionary exactly because it deconstructs traditional management product assumptions and allows for the reconciliation and effective usage of many different sources of service management information to support virtually all IT processes.”

This Radar targets three critical use cases typical of most CMDB or CMS deployments. These are:

Asset Management and Financial Optimization
Change Management and Change Impact Analysis
Service Impact Management

This Radar Report provides a detailed, comparative study of products from the following nine vendors: ASG Software, Axios Systems, BMC, CA Technologies, HP, IBM, iET Solutions, LANDesk, and ServiceNow.

The complete “EMA Radar for CMDB/CMS Use Cases: from Database to Federation” is available online.

The summary version is available online for free.

A free Webinar providing highlights of this report will be held on February 9, 2012.

About the EMA Radar Report
The EMA Radar Report delivers an in-depth analysis of industry-leading vendors and vendor products, including their overall market position in comparison with other vendors. This information is laid out in an easy-to-decipher, detailed Radar Chart, making it simple to see how vendors measure up in the market, as well as against other vendors. The EMA Radar report also provides a detailed discussion of methodology and criteria, a high-level market segment overview, and a comprehensive analyst write-up on each vendor.

About EMA
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst firm that provides deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at or You can also follow EMA on Twitter or EMA on Facebook.


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Raleigh Gould