MyTrioRings Sales Rise as Focus on Customer Satisfaction Yields Positive Results

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Affordable diamond engagement rings have for years remained an unserved market for the millions who choose to get married each year. Now things are changing with highly customer-focused companies like MyTrioRings.

Online affordable wedding ring merchant is ‘ringing’ in an incredible 2012 with an increase in sales complemented by a number of positive customer testimonials. “We’ve spent a substantial amount of resources in Q411 to improve the customer experience, analyzing every detail from website user experience to the packaging of our ring sets when they arrive in the mail” quotes Vipul Lakhi, CEO of My Trio Rings.

One recent customer from Indonesia recently submitted a testimonial stating “I was so amazed with the prices and designs. The process of choosing and waiting for the rings was worth the wait.” The company followed up with this customer, Lester Ico, and discovered the positive impact of their focus on customer satisfaction. “Also to be given a special treatment from the company, I was so thankful for giving us the Trio set that was upgraded and different from the set I ordered” said Lester Ico. In this particular case, the rings he ordered had sold out just moments before he checked out. In an effort to better serve Lester, the company upgraded his ring to a solitaire diamond as opposed to the cluster head he had previously ordered – much to Lester and his wife’s delight! Additional information about Lester’s story can be found on his customer spotlight interview at

The company’s customers from an array of sales channels including are reporting in with positive experiences, specifically citing pricing and elegant designs as a unique offering not found on other online retailers who either offer elegance at a high price or lower cost at the detriment of style and design. Additional testimonials can be found at,com_rsmonials/Itemid,191/

About My Trio Rings is an online eCommerce platform that provides couples with affordable wedding ring sets, including trio ring sets, bridal ring sets, and his/hers wedding band sets. The company’s goal is to make a customer’s search for the perfect wedding ring set as cost-friendly and stress-free as possible. The company caters to customers worldwide, having shipped to Trinidad and Tobago, St Lucia, Canada, Kergistan, Australia, Finland, Kuwait, Dominican Republic, and Korea, among many more! My Trio Rings is privately owned and is a member of a diamond and jewelry industry group with a worldwide presence for over 45 years and offices in Belgium, India, Canada, United States and Dubai. For more information, visit (

Punit Shah
877-302-3776, ext. 704


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