ShoreGroup Achieves Cisco Authorized Technology Provider Designation for TelePresence Video Advanced Solutions

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Achievement recognizes ShoreGroup’s qualifications to plan, design, implement and support Cisco’s full range of video and collaboration infrastructure

ShoreGroup, Inc., a premier professional services and software solutions firm, today announced that it has achieved Authorized Technology Provider (ATP) partner designation in Advanced Cisco TelePresence Video solutions. This specialization recognizes ShoreGroup’s knowledge and expertise in designing, deploying, and supporting Cisco’s TelePresence® product portfolio.

With the Cisco ATP for Advanced TelePresence Video solutions, ShoreGroup is qualified to support the requirements that mid-sized to enterprise-scale organizations have when deploying video and collaboration technologies and applications. Earning this credential validates that ShoreGroup possesses the specialized skills to design, architect, implement and maintain Cisco’s strategic TelePresence conferencing solution, which enables enterprises to reduce their dependency on business travel as well as their carbon footprint.

“Collaboration and Unified Communications make for a powerful combination of advanced communications. It brings together dispersed workforces and teams to easily share any type of information, resulting in faster decision-making, sustainment of competitive advantage, cost-efficient training, and improved hiring and retention of top talent,” said Barry Katzman, ShoreGroup’s Director of Sales Engineering. “The addition of this Cisco ATP, coupled with our extensive experience in migrating separate data, voice and video network components to flexible IP-based infrastructure, further demonstrates that ShoreGroup is a total solution provider ready to help organizations create the collaboration environment needed to support their growing business needs and strategies.”

“Organizations are seeing that video teleconferencing is one of the best methods of communicating both within and outside the business, and it provides an affordable and more productive alternative to conference calling,” added Robert Ditta, ShoreGroup’s Executive Vice President. “Obtaining the Cisco TelePresence Video Advanced Authorized Technology Provider designation continues to demonstrate that ShoreGroup is a provider focused on delivering a complete portfolio of services, from consultation and design to Day 2 maintenance services that manage availability and performance.”

About ShoreGroup, Inc.

ShoreGroup provides industry-leading management applications, maintenance services, professional services and product solutions for unified communications, contact centers, virtualized data centers and networks.

ShoreGroup develops innovative, automated management software applications on its dynamic CaseSentry® platform, which eliminates the pitfalls of traditional enterprise management software to empower IT, telecom and contact center support organizations to easily and effectively manage availability, performance and service processes within complex networked environments. The company’s ShorePatrol® Remote Management Service expands upon CaseSentry to include quality maintenance and support services that clients rely upon to ensure the availability of their vital business processes. ShoreGroup’s management platform and remote management services are also available globally through OEM relationships with major industry-leading manufacturers and service providers. ShoreGroup’s Sextant™ Contact Center Analytics solution provides the operational and business visibility that enterprise contact centers require to drive performance and efficiency.

ShoreGroup’s professional service portfolio includes leading product solutions and complete consultation, design and implementation services for high-availability networks and data centers. The company’s expertise in advanced network technologies including unified communications and contact centers, collaboration, data center, LAN/WAN, wireless and security produces effective solutions that enable clients to derive the maximum business advantage and value from their information technology investment. As a Cisco Gold Certified Partner with Masters and advanced specializations, ShoreGroup’s services are backed by solid industry credentials.

Additional information about ShoreGroup’s products and services can be found at

Cisco and Cisco Systems are registered trademarks of Cisco Systems, Inc. in the U.S. and certain other countries. ShoreGroup®, SG Logo®, CaseSentry®, ShorePatrol® and THE ART OF IT® are registered trademarks, and Sextant™ and THE ART OF IP™ are trademarks of ShoreGroup, Inc. All other marks are property of their respective owners.


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Joanne VanAuken
ShoreGroup, Inc.
(212) 364-6800
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