NatPay Announces Extended Hours for Growing Number of ACH Customers

Share Article

In order to accommodate a thriving West Coast customer base as well as provide valuable processing time to customers in all time zones, NatPay recently adopted a new operating schedule that gives payroll administrators more time to process their payroll.

In order to accommodate a thriving West Coast customer base as well as provide valuable processing time to customers in all time zones, NatPay (National Payment Corporation) recently adopted a new operating schedule that gives payroll administrators more time to process their payroll.

"Based on our current growth, we've expanded our hours as a convenience to our ACH customers. They can now upload ACH payroll files until 9 p.m. ET. Customer support and technical support access has also been extended. In the past, we've gotten great feedback from our customers when NatPay has extended its hours before, especially from our friends on the West Coast, so naturally we are very excited about increasing our hours of operation once again," explains Christian P. LaFrate, NatPay’s Director of Sales and Marketing.

Many organizations have already made the switch to direct deposit and paperless pay stubs, but some still struggle to meet payroll submission deadlines. By extending their operating hours, NatPay is better able to accommodate growth into larger segments of the payroll processing ACH market. The new schedule also provides a critical advantage over traditional banking-based direct deposit models that force customers to adapt to standard banking hours, thereby failing to address the need for after-hours processing and live assistance – a key service that many banks simply cannot offer.

Since 1991, NatPay has become one of the nation's largest independent Direct Deposit service providers. Today it remains one of the nation’s leading providers for all ACH distribution solutions. NatPay’s suite of paperless distribution solutions continues to expand, and now includes custom online document management solutions, online pay stubs, pay cards for employees without bank accounts, W-2s and other tax forms, electronic invoicing, and online billing with Click-To-Pay capabilities. By utilizing a fully-customizable SaaS (Software as a Service) platform that is SSAE 16 SOC 1 audited, NatPay's ACH distribution services are safe, secure, and save employers time and money by eliminating tedious printing and envelope-stuffing processes.

"Per the recent changes to NACHA rules and regulations, NatPay fully understands that their customers need more time to get their work done since many are being asked to do more with less staff and fewer resources. NatPay simply wants to help their customers by giving them more time to send in their ACH files, and by giving them peace of mind that all compliance issues and and audit requirements are taken care of for them since NatPay has just completed a successful NACHA audit as well as the SSAE 16 SOC 1 audit," says LaFrate.

For more information, please visit the NatPay website at http://natpay.com or call 1-800-927-6120 for a free demonstration.

About NatPay

National Payment Corporation (NatPay) was founded in 1991, and became the leading company to offer third-party processing of Direct Deposit for employee payroll. NatPay processes over $8 billion in employee direct deposits annually.

In 2000, NatPay introduced the first electronic pay stub branded as EZStub. In 2007, NatPay introduced Doculivery – a fully web-hosted SaaS (Software as a Service) delivery of enterprise resource solutions. This includes but is not limited to Payroll, AR/AP, full HR paperless functionality, CSR/CRM, and other marketing solutions.

NatPay is an innovator in the online document solutions industry with over 20 years of information distribution experience. We provide online document solutions to over 7,000 clients across the nation.

NatPay offers a comprehensive portfolio of payroll, human resource, and financial solutions with services that help clients do what they do best – run their business. With customized SaaS solutions and online document management services, NatPay provides their clients relief from administrative hassles so they can focus on their human resource needs and profitability by reducing G&A costs and streamlining business processes.

NatPay is bonded through two major insurance carriers and uses a third-party accounting firm to perform an annual audit of its records. We are also HIPAA compliant, and a SSAE 16 SOC 1 audited organization.

(c) 2012 NatPay. All product names are trademarks of their respective companies.

CONTACT INFORMATION:
Mark R. Williams, Marketing Director
NatPay
Phone:    813-222-0333 x6-155
Fax:    813-221-8651
http://natpay.com
info(at)natpay(dot)com

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Mark Williams
NATIONAL PAYMENT CORPORATION
(800) 927-6120
Email >
Visit website