More Than 20,000 Physicians, 50 Hospitals Now Using PerfectServe

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Clinical communication platform connects physicians and nurses, improves coordination of care.

PerfectServe makes it extremely easy for our medical staff to find physicians and offers a better way to streamline the flow of information.

PerfectServe, the leading clinical communications provider announced today that it connects more than 20,000 physicians through its platform across 154 U.S. healthcare markets and 50 hospitals in health systems including Advocate Health, Orlando Health, St. Joseph Health System and Dignity Health.

The platform is processing more than 35 million clinical communication transactions per year, enabling health systems to simplify and streamline nurse-to-physician and physician-to-physician communication while allowing doctors to selectively filter and control the communications they receive.

“Communication breakdowns are frequently a factor in patient safety events,” said Dr. Michael McKenna, chief medical officer at Advocate Lutheran General Hospital. “PerfectServe makes it extremely easy for our medical staff to find physicians and offers a better way to streamline the flow of information.”

“PerfectServe makes contacting colleagues much easier, and I especially like the functionality of the iPhone app,” said Dr. Daniel Wood, general surgeon at Advocate Good Shepherd Hospital. “It’s very reliable and cuts down on the time nurses have to spend tracking down physicians, which improves patient care.”

A recent survey conducted by PerfectServe found that 93 percent of physicians using its clinical communication platform would recommend PerfectServe to their colleagues. PerfectServe enables a single, standardized process to quickly connect clinicians across the continuum of care. This allows information to route faster, with great accuracy, reliability and safety resulting in fewer communication breakdowns and improved care coordination.

“We are honored that PerfectServe has become the standard for connecting physicians in the health systems we serve. And we are excited by the momentum we’re gaining to establish PerfectServe as the clinical communications platform standard among leading health systems across the United States,” said Terry Edwards, president and CEO of PerfectServe. “Our solution is effective with doctors because we give them the ability to manage the flow of information on their terms according to their workflow processes, call schedules and personal contact preferences.”

About PerfectServe

Advancing care coordination across the continuum, PerfectServe's clinical communication platform makes it easy to connect clinicians — and push relevant clinical information — to the right physician at the right time, in the precise way each physician wishes to be reached. Based in Knoxville, Tenn., PerfectServe processes more than 35 million transactions annually, connecting more than 20,000 physicians in health systems and medical practices across 154 markets in the United States. For more information go to, visit Twitter, or call 877-844-7728.


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Heather Ripley
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