MAPFRE Puerto Rico Selects Identity Theft 911 to Provide Identity Theft Protection and Resolution Services to Policyholders

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MAPFRE Puerto Rico has partnered with Identity Theft 911 to provide identity theft protection, management and resolution services as enhancements to its Personal Package Policy. This coverage is available to policyholders who select MAPFRE’s extended version of the Identity Theft expense endorsement. This new program provides Identity Theft 911 LifeStages™ Identity Management services to policyholders and their families at no charge, including 24/7 dedicated access to a fraud specialist for personalized support with proactive assistance and identity theft recovery services.

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“Partnering with Identity Theft 911 was an easy decision; we wanted a company that matches our philosophy of offering quality customer service,” said Alex Negron, VP of Marketing, MAPFRE PRAICO Insurance Co.

Identity Theft 911, the nation’s premier identity management and data risk management services provider, today announced that MAPFRE PRAICO Insurance Co., has chosen the company to offer identity protection and identity theft resolution services to policyholders who select MAPFRE’s extended identity theft endorsement within the Personal Package Policy. MAPFRE policyholders and their family members now benefit from Identity Theft 911 LifeStages™ Identity Management services during the times in life when they are most susceptible to identity theft.

“Partnering with Identity Theft 911 was an easy decision; we wanted a company that matches our philosophy of offering quality customer service,” said Alex Negron, VP of Marketing, MAPFRE PRAICO Insurance Co. “We think it’s extremely important for our policyholders to have access to identity management services, whether it’s an actual crisis or a small question about how to protect oneself.”

Identity Theft 911 fraud specialists provide high-touch service to victims from the initial call through case resolution. Their expertise covers a range of issues, from proactive measures that provide protection to resolution in the case of true identity theft and account takeovers. The fraud specialists work one-on-one with victims and are available 24 hours a day, seven days a week until resolution is complete.

“Puerto Ricans are particularly vulnerable to identity theft because undocumented immigrants in the U.S. are willing to buy stolen personal information belonging to a U.S. citizen with a Latino surname,” said Matt Cullina, CEO, Identity Theft 911. “Since Puerto Ricans are U.S. citizens, their birth certificates can be used to obtain fraudulent social services, driver's licenses and even passports. We couldn’t be more thrilled that MAPFRE has chosen us to be their trusted advisor in offering identity management services to policyholders.”

About Identity Theft 911
Founded in 2003, Identity Theft 911 is the nation’s premier consultative provider of identity and data risk management, resolution and education services. The company serves 13 million households across the country and provides fraud solutions for a range of organizations, including Fortune 500 companies, the country’s largest insurance companies, corporate benefit providers, banks and credit unions and membership organizations. Since 2005, the company has helped more than 150,000 businesses manage data breaches. For more information, please visit http://www.idt911.com.

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Kelly Colgan
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