Phoenix Based MSP Leverages LevelCloud to Become a (CSP) Cloud Service Provider

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Since LevelCloud launched its partner program at the SMB Nation conference last August, MSP’s have embraced the solution and are delivering a total turnkey cloud solution to their clients.

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From the very core, LevelCloud’s partner program is unlike other solution providers.

LevelCloud, a channel only cloud solutions provider, was announced to the MSP community at the SMB Nation last fall, followed by an appearance at the HTG Fall conference, and IT Nation in Orlando. Since then nearly a dozen MSP’s from across the country have partnered with LevelCloud to provide a true turnkey solution to their customers.

Wayne Klug is CEO of Spectrum Technology Solutions, a Phoenix based MSP. “I spent quite a bit of time evaluating several well-known cloud solution providers and ended up choosing LevelCloud for several reasons,” says Wayne. “From the moment I met LevelCloud at SMB Nation in October 2011, I found myself speaking not to a sales person, but to a team of professionals who I felt were passionate about the value their solution provides to the SMB space and genuinely interested in helping me grow my business. From the very core, LevelCloud’s partner program is unlike other solution providers. While many solution providers are motivated to build a large reseller base, LevelCloud is interested in finding but a handful of MSPs who they can work with very closely to provide the individual attention and support needed to market, sell, implement, and support cloud services for my clients.”

LevelCloud delivers a business’s network through a cloud based interface called the WebTop. The WebTop delivers everything including e-mail, files/folders, and any application the business runs today including Microsoft Office 2010 for all users. “LevelCloud’s WebTop solution is easy for my clients to understand and customize. With other hosted desktop solutions, I have found end users often become confused when it comes to where their file storage and applications should be accessed – on the local desktop? On the hosted desktop? The WebTop eliminates this confusion and allows for a customizable dashboard in which an end user can easily view their applications, folders, files, news feeds, and other business tools from any device, anywhere,” mentioned Wayne.

Many MSP’s are finding it difficult to offer a true cloud computing solution they can offer to their customers. There are hundreds of cloud products out on the market, but none that provide an all-inclusive solution to host the entire needs of a business efficiently. LevelCloud not only fills this void but offers MSP’s the support they need to succeed as a profitable Cloud Services Provider (CSP).

“The LevelCloud team has done an outstanding job at helping us with the marketing, sales, and migration processes. If I have any questions or concerns throughout the entire process, I am immediately able to reach the appropriate LevelCloud team member. The level of service and attention I receive through LevelCloud is one of the best I have experienced in this business,” said Wayne.

When asked how Wayne felt LevelCloud has been received by his customers he noted, “They are very pleased with how smoothly the migrations have gone and how easy it is to access their files, applications, and other business tools from anywhere and on any device. As their trusted advisor, we couldn’t be happier with the feedback we are receiving from them. Many of our existing customers and prospects are still trying to figure out what “cloud” is and how it can possibly benefit them. Our partnership with LevelCloud has enabled us to have very different conversations with our existing clients and prospects. While many of our clients see value in our managed services offerings, such a service has largely become commoditized. We now have the opportunity to educate our clients and prospects on an alternative to the inefficient, costly, and antiquated on-premise IT system. Our LevelCloud solution is unique which sets us apart from our competition and the LevelCloud value proposition really makes it difficult to not arouse interest in the small business owner. The ability to brand the solution under the Spectrum Technology name also gives my customers peace of mind that we are here locally to support them every step of the way.”

LevelCloud will be making a presence at a number of tradeshows this year including the Robin Robins’ Cloud Fast Track Pre-Day event April 11th in Nashville. Wayne Klug is a member of the Robin Robin’s Producers Club so feel free to reach out to him if you see him at the event!

LevelCloud is a turnkey channel-only cloud computing solution that replaces the traditional onsite network. The entire business network (e-mail, apps, data) is delivered through a centralized platform powered by dedicated resources in state of the art datacenters. LevelCloud enables organizations to free themselves from the traditional constraints of IT, and empower their staff to work anytime, anywhere, on any device through a collaborative platform. The solution is provided solely through a channel of LevelCloud Authorized Partners throughout North America.

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