Panviva Names Ben Cordeiro Chief Information Officer

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High Tech Veteran to Lead Product Innovation Initiatives and Long Term Direction

As Panviva establishes dominance in key markets globally, this is the perfect time for us to bring someone with Ben’s experience, talent and vision into the corporate role for product strategy and development, “said Ted Gannan, Panviva CEO

Panviva Pty, Ltd announced today, with pleasure, that Ben Cordeiro has been named as the company’s Chief Information Officer. In this capacity, Ben will be responsible for all aspects of Panviva’s product development, delivery, and global technology infrastructure as he leads operational transformation and product innovation initiatives aimed at strengthening Panviva’s value proposition and longer term direction.

Ben is an experienced CIO with a career spanning a broad range of industries with roles featuring transformational change. Ben joins Panviva from IRESS Market Technologies, where he was the Chief Operating Officer responsible for all operational aspects of a global software development and delivery organisation, including cloud services, information security, and product implementation. IRESS is an Australian-owned company with a global customer base and operations specialising in share market and wealth management technology solutions including real-time services, analytics and trading tools for stockbrokers, financial institutions and market analysts. Ben spent his early years in technology consulting and project management with roles at ANZ Bank, Amcor and British Telecom, making the full transition into leadership with IBM Global Services; before being appointed CIO at Pentana Solutions (formerly Reynolds and Reynolds), a leader in ERP systems for the automotive industry. At Pentana, Ben managed four separate product lines based on totally distinct development technologies, with development and operational teams spread across 10 global locations.

“As Panviva establishes dominance in key markets globally, this is the perfect time for us to bring someone with Ben’s experience, talent and vision into the corporate role for product strategy and development, “said Ted Gannan, CEO and Co-Founder of Panviva. “Under his leadership the company’s business process guidance products will continue to provide truly unique value to customers, while outstripping anything the competition can offer.”

Ben’s appointment is effective immediately. He will be located in the Melbourne, Australia, office.

About Panviva
Panviva is the pioneer and leading provider of business process guidance (BPG) solutions. Our unique methodology and advanced software enable customer service organizations to cope with the complexity inherent in their environment. The company's product, SupportPoint, guides users step-by-step through processes, procedures and product information in real time, engendering continuous improvement. The results are dramatic and continuous cost, error, and risk reductions; greatly improved customer satisfaction, and elevated employee engagement and loyalty. Panviva's customers significantly outperform their competition and achieve better financial results. Among those customers are British Telecom (BT), HP, Bupa, National Australia Bank, Westpac, Medibank Private, HBF, Foxtel, Austar, Foster’s Brewing Group, AvMed, Gundersen Lutheran, and Health New England. For further information visit http://www.panviva.com.

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Linda Wilson