eAgent / Vocalocity Integration Delivers Better Customer Database Management to Insurance Agents

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Customizable Plugin from SMB VoIP Provider Enables Faster Research and Client Connections

Cloud PBX Phone Service

eAgent integrated with Vocalocity's hosted PBX service gives insurance agents the knowledge they need to communicate effectively and efficiently in a highly competitive space

Vocalocity, the fastest-growing provider of VoIP for small business, today announced that it has partnered with eAgent, an online insurance agency and document management system, to provide enhanced VoIP services to insurance agents.

Vocalocity’s eAgent integration streamlines insurance agencies’ interaction with their customer databases. With each incoming or outgoing call, Vocalocity’s eAgent plugin will prompt a user’s default browser to open a unique URL as defined by the end user. In addition to launching a dedicated eAgent page within the browser, Vocalocity customers can also customize their plugin to launch Facebook, Salesforce, Google +, Twitter, and many other types of valuable professional websites to better conduct research and stay connected with clients and prospects.

“Cloud computing and VoIP communications create the perfect platform to take your office anywhere and maintain the level of service customers expect from a large enterprise," said Kyle Johnson, vice president of sales at Vocalocity. "eAgent integrated with Vocalocity's hosted PBX service gives insurance agents the knowledge they need to communicate effectively and efficiently in a highly competitive space."

As a limited-time offer timed with its eAgent integration launch, Vocalocity is offering special pricing bundles exclusively for eAgent users. This tiered service allows agents to work from anywhere and manage their office remotely. Each of Vocalocity’s cloud-based phone system packages includes a free plug-in to help customers integrate their phone system with eAgent, giving them quicker and easier access to client information.

“Our partnership with Vocalocity falls in line with our mission to provide top-notch agency management solutions to insurance agencies both large and small,” said Mariano Reis, eBridge’s vice president of sales. “We’ve received tons of feedback that our VoIP services help agencies cut down on errors and better track customer and prospect communication. Offering integration through multiple VoIP providers gives our clients options and the opportunity to select the service that best works for them.”

For more information about Vocalocity or its limited-time eAgent promotional bundle pricing, visit http://eagent.Vocalocity.com.

About Vocalocity

Vocalocity is a business VoIP provider with services and support especially tuned to help small businesses grow. Vocalocity ensures higher quality conversations through proprietary technology that differentiates its service from traditional VoIP providers. With cloud-based connectivity, businesses can work from anywhere while enjoying features that deliver large enterprise visibility and functionality. Vocalocity serves nearly 15,000 customers through a U.S.-based call center in the company’s headquarters and provides features at half the traditional costs while never requiring a contract. The privately-held company is based in Atlanta and was founded in 2005. To learn more about powering your company with business VoIP visit http://www.vocalocity.com.

About eAgent

eAgent was created especially for insurance agents as a way to automate workflow, simplify database management, and achieve maximum productivity. With easily accessible xDates and to-do’s, scanning capabilities, robust reporting options, VoIP integration, nightly downloads, email marketing capabilities, and a true household view, eAgent provides customizable solutions at affordable prices.

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Tony Carter
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