I’ve always focused on providing prompt service to my customers, day or night. As a Reliant employee, I will continue to help equipment buyers improve their productivity and reduce downtime.
Somerville, AL (PRWEB) February 19, 2012
Reliant Finishing Systems announced today that they have formalized an agreement with one of the powder coating equipment industry’s most experienced technicians, Mr. J.R. Stewart. Mr. Stewart will support Reliant’s popular line of powder coating booths and powder curing ovens for “batch” applications, as well as the company’s new line of automated systems. Mr. Stewart was previously the National Service Manager for Powder-X Coating Systems. The agreement will establish Mr. Stewart as a new point of contact for Reliant’s industrial, aerospace and automotive clients.
Mr. Stewart is enthusiastic about his relationship with Reliant. “I’m very excited about working with Reliant Finishing Systems. I’ve interacted with the company’s owners for many years. Even when we were competitors, I had a great deal of respect for their products and admired their approach to customer support. I’ve always focused on providing prompt service to my customers, day or night. As a Reliant employee, I will continue to help equipment buyers improve their productivity and reduce downtime,” he said.
Mr. Chris Davis, President of NorAM Inc., another U.S. manufacturer of finishing equipment, commented, “J.R. has been involved with our industry for quite some time. His level of experience with industrial ovens is probably unrivaled. He is well known for establishing cordial relationships with customers and doing more than just assisting them with technical issues. Mr. Stewart will be a real asset for Reliant.”
Mr. John Thomason, Reliant’s Executive Vice President, openly praised Mr. Stewart, “Due in part to Reliant’s rapid growth, we needed to improve the customer support system we had in place. We were familiar with J.R. from his involvement with Powder-X. As the manufacturer of most of the booths and ovens sold under the Powder-X brand from 2005 to 2008, we had a chance to work closely with Mr. Stewart and evaluate his knowledge and technical savvy first hand. He commissioned countless coating systems during that period and showed a combination of skill and tireless determination that was very commendable. When we got the opportunity to work with him as an employee, we took action right away.”
Mr. Michael Schuerer, President of Reliant Finishing Systems, stated that the new relationship will assure customers of excellent support after the sale and instantly improve the company’s technical capabilities. “Mr. Stewart is unique in that he has worked with literally hundreds of coating systems during his career. I believe that he has personally commissioned more powder curing ovens than anyone in the business. As a result of his experience, he has compiled an extensive amount of information about powder coating equipment and processes.” He added, “Mr. Stewart has a skill set that will help set Reliant apart from our competitors. His insight will enable our clients to make confident decisions about equipment calibration, maintenance, upgrades and repairs. Mr. Stewart will assist our technical support staff and help with the layout and design of our automated systems. J.R. will work directly with end-customers as well as our growing network of distributors."
Reliant’s dry-off ovens, powder curing ovens, and powder coating spray booths will be commissioned and supported by Mr. Stewart. He will also offer site surveys, system evaluations, and technical service for blast rooms, wash booths, pre-treatment stations, and other powder coating equipment.