The goal is to better organize each of our sites so our customers can get to water damage or fire damage info or any of our other services easier than before.
Chicago, IL (PRWEB) February 20, 2012
Flood Specialists, Inc., a Chicago Water Damage Restoration company, today announced it is making some changes to their online properties. The most significant of these changes is a complete restructuring of the content provided on each of their websites. "The goal is to better organize each of our sites so our customers can get to water damage or fire damage info, or any of our other services easier than before by separating the content into different sites," said Mario Majewski, General Manager of Flood Specialists, Inc.
Their sites already have a Telephone Callback Service in place, which allows customers to leave their phone number and get a return call from a restoration professional. This is helpful for customers who are in panic mode when they are dealing with a disaster, but when things are calm, people look for educational material. Flood Specialists customers have asked for the ability to ask questions and get answers instantly instead of waiting for an emailed response. Work has begun on adding chat capabilities with live chat during regular business hours. A frequently asked questions section is being added to each of their online properties while the chat feature is being developed.
The online properties consist of Fire, Water, Biohazard, and Construction services. Currently, each website focuses on one discipline but includes the others as well. Mario said, "It’s not easy to maintain the same information on all the websites. We are going to separate them so each website focuses on either water, fire, specialty cleaning or construction & remodeling."
Managing multiple sites is not an easy task considering their skill is in water damage restoration, fire damage cleanup, hazardous waste disposal and construction. DjO Design Group, a web design company based in the Chicago suburbs, has been chosen to manage the websites and keep them up to date with fresh content.
DjO Design Group has worked with other Chicagoland companies and has the experience and expertise to move the Flood Specialists websites to the next level. Both companies are excited about the upcoming changes and cannot wait to hear what their customers think.
About Flood Specialists, Inc.:
Flood Specialists, Inc. is one of the largest providers of Water Damage Restoration services in Chicago, IL and surrounding communities. They are IICRC certified and maintain an A+ rating with the Better Business Bureau. Visit http://water-damage-specialists.com for more information on water damage, or follow us on Twitter.
About DjO Design Group:
DjO Design Group is a web design company, based in the Chicago suburb of Lemont, IL, consisting of a group of creative professionals that combine content, color and technology into amazing websites. To learn more about their services, visit their website at http://djodesigngroup.com