From implementation to customer support, NexTraq is second-to-none. We have experienced no downtime and were trained quickly due to its easy-to-understand user interface.
Atlanta, GA (PRWEB) February 22, 2012
NexTraq, the value leader of GPS fleet tracking and vehicle management solutions, announced today that its client, Absolute Comfort Technologies has improved all areas of its fleet operations with the NexTraq™ Fleet Tracking platform while decreasing overhead costs such as fuel and insurance premiums. Additionally, the NexTraq Fleet Dispatch application improved customer service by providing more accurate ETAs.
Charles Shockley, President of Absolute Comfort Technologies, said, “Our demo was cancelled with one company because they were having issues with their system’s availability. After that, the selection process was narrowed.” After working with a NexTraq sales representative that he says was “extremely professional,” Shockley selected the NexTraq™ Fleet Tracking platform and its Fleet Dispatch application.
Absolute Comfort Technologies benefited greatly in all areas of its fleet operations from NexTraq’s reporting and alert functionality. Shockley said, “We have a better handle on our payroll hours by using the Start/Stop Report as a weekly timecard and the Begin/End Day Summary Report.”
Additionally, Shockley used the Idle Report to monitor fleet fuel usage and find areas to reduce fuel consumption and cost. With the Fleet Dispatch application in combination with in-vehicle Garmin® devices, Shockley is able to dispatch the closest vehicle to a service call to offer better customer service and get more jobs done in a workday.
Mike Scarbrough, CEO of NexTraq, said, “The NexTraq Fleet Tracking platform offers our customers a tool to improve fleet productivity and driver safety while reducing overhead costs through automating what was once a time-consuming and virtually impossible task. Knowing how effective your fleet is running is the first step to making dramatic improvements that help our customers achieve ROI in as little as one month.”
Shockley concludes, “From implementation to customer support, NexTraq is second-to-none. We have experienced no downtime and were trained quickly due to its easy-to-understand user interface. The professionalism of our interactions with every aspect of NexTraq has proven we made the right decision.”
For more information on the NexTraq Fleet Tracking platform and its applications – Fleet Mobile, Fleet Metrics and Fleet Dispatch – please visit http://www.nextraq.com or call 800.358.6178.
About Absolute Comfort Technologies
Established in 2005, Absolute Comfort Technologies is a full-service HVAC contractor providing quality service to residential, industrial and commercial clients in the Kansas City metro area. It also provides emergency stand-by generator service, covering Western Missouri and Eastern Kansas. For more information, please visit http://www.absolutecomforttech.com.
Established in 2000, NexTraq provides the highest value GPS fleet tracking solution in the telematics industry. The NexTraq™ platform is a cloud-based application that enables service and distribution businesses to optimize fleet operations while reducing operational costs and maximizing revenue. Based in Atlanta, NexTraq customers achieve ROI in as little as one month. For more information, please visit http://www.nextraq.com.