NC Health System Selects PayRight Health to Improve Patient Out-of-Pocket Collection Workflow

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PayRight Health Solutions, LLC is proud to announce that Blue Ridge HealthCare, an integrated health system in western North Carolina, has implemented PayRight's patient collection workflow tools to improve the collection of patient responsibility and lower costs.

Hockessin, DE: Over the past decade patients, even with insurance, have become responsible for a higher portion of their medical costs. PayRight provides physician practices with workflow and tools to improve patient out-of-pocket collections and reduce collection costs. PayRight will be deployed to the offices of the employed physicians of the Blue Ridge Medical Group (BRMG) across a wide variety of specialties and locations. Nearly 100 primary care physicians, physician specialists and extenders are part of BRMG across a three-county region.

Jason Clapsaddle, BRMG’s Director of Operations, said, “Having worked with PayRight over the last year, we are enthusiastic about being able to measure the effectiveness of our collection processes and improve the options available to our patients. We especially like being able to customize the rules and workflow to match the needs of our patients and practices. We want to focus on taking care of our community not managing patient collections, and PayRight helps facilitate that process.”

“PayRight is excited about the opportunity to work with Blue Ridge to deliver new tools to help both the provider and patients improve the collection process, said Jim Bridges, President and CEO of PayRight Health. “By providing better information to patients and facilitating discussion about patient responsibility, PayRight helps physicians more effectively understand and collect what the patients owe. In addition to improving collections the healthcare system can more effectively manage the process and provider more choices to their patients.”

About Blue Ridge HealthCare
Blue Ridge HealthCare ( is a not-for-profit community healthcare system, providing advanced healthcare and wellness services from more than 35 locations across a three-county region of Western North Carolina. BRHC’s family of services includes hospitals, skilled nursing and rehabilitation centers, a wellness center, home health care, and a continuing care retirement community. In partnership with area physicians and the Virginia College of Osteopathic Medicine, BRHC’s two hospitals provide graduate medical education programs for medical school graduates and students. Blue Ridge HealthCare is affiliated with Carolinas HealthCare System (, one of the nation’s leading and most innovative healthcare organizations, providing are residents with ready access to more specialized care when needed.

About PayRight Health Solutions, LLC
PayRight is a leading health care payment workflow provider and contract manager that can improve medical practice's bottom line by up to 9%. Their software-as-a-service (SaaS) solutions help physicians improve out-of-pocket collections from their patients while providing insight into practice profitability. PayRight allows physicians and practice managers to focus on providing care for patients while increasing patient collections and reducing the cost and administrative effort of patient billing.


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James Bridges
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